Experience

Hamilton Community Health Network
• Manager of North Pointe Clnic

University of Michigan Health System
• Manager of Patient Transportation


Charter School and University of Michigan

• Administrative Assistant

  Consistently achieved record-high customer service satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations •Effective leader of customer-focused teams by instilling a shared enthusiastic commitment to customer service with the support services department areas •Known for leading by example and ensuring the execution of all safety, security, quality and hospital polices Consistently achieved record-high customer service satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations •Effective leader of customer-focused teams by instilling a shared enthusiastic commitment to customer service with the support services department areas •Known for leading by example and ensuring the execution of all safety, security, quality and hospital polices


University of Michigan
• United States
• Higher Education
• 700 & Above Employee
• Administrative Assistant

  • Aug 2012 - Mar 2013

St Joseph Mercy Health
• United States
• Hospitals and Health Care
• Team Leader

  • Apr 2012 - Aug 2012

University of Mihigan Health Systems
• United States
• Restaurants
• 1 - 100 Employee
• Manager of Patient Transportation

  • Jun 2004 - Feb 2011

University of Michigan Health Care
• Manager

  • Jul 1989 - Jan 2011

Operating Rooms IV
• Retired Supervisor

  • Jun 2002 - Jun 2004