Senior Executive IT

• Nov 2021 - Present

Responsibilities • Managing McAfee ePO Server: - Create Endpoint Security Policies. Applying policies Based on User Group and Type. Data backup from servers like Full Server, and Database. Disaster Recovery. • Zimbra mail:- User account creation, deletion, and password Management. Storage Management. Knowledge of backup and restore and disaster recovery. Client Configuration. • Attendance Server: - Add, Delete, and troubleshoot Employee Attendance issues. give access to users in different locations. Data backup from Terminal and from Database. • Manage Printing Service: - Connect End User to print Server and train new user about Manage printing Service Like How to Print, Scan, Photocopy. Troubleshoot Printing and Scanning related issues. • Data Backup regularly roster-wise from all servers. • Configure and Troubleshoot IP Phone Issues. • Design and deploy functional networks (LAN, WLAN, WAN,) and CCTV systems of Samsung's Fair Group Outlet and Warehouse. • Bandwidth Control and Troubleshooting network issues by using Networking Device (MikroTik, Deco, Unifi, Altai) and another network device. Liaise with Network, CCTV, IT Product vendors, and other IT personnel for problem resolution. • Install, Configure Troubleshoot Active Directory, DHCP, Zimbra Mail and Office 365 mail, FortiClient, GMCS, and POS Software on the End User issue. Show less

Information Technology Executive

• Nov 2012 - Nov 2021

Responsibilities • Branch and Agency automation, User Training about Basic Computing, Basic Troubleshooting, Using PCM Software, and Security Awareness. Collects User Requirements from Various Department that use different parts of the software and present them to the Software team for implementation as user Demand. • Design and Implement Local network and CCTV Network. Bandwidth and User Control By Mikrotik, Deco, and Other Network Devices. Network troubleshooting, Communicating with ISP. • Troubleshooting Queue Machine Issue. Show less

Information Technology Support Specialist

• Apr 2011 - Oct 2012

Network Support Engineer

• Oct 2010 - Apr 2011