Md Shahbaz Ahmad
Operations Specialist at Scaler- Claim this Profile
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Bio
Experience
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Scaler
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India
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E-Learning Providers
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700 & Above Employee
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Operations Specialist
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Nov 2022 - Present
The Edtech (or Education Technology) is relatively new industry and lots of the companies in the sector are small start-ups or companies. Being into the learning industry i have always made myself ready to go beyond the limit. Here in Scaler i have learnt take independent ownership and drive the different functions of a program. The Edtech (or Education Technology) is relatively new industry and lots of the companies in the sector are small start-ups or companies. Being into the learning industry i have always made myself ready to go beyond the limit. Here in Scaler i have learnt take independent ownership and drive the different functions of a program.
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Senior Process Associate
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Oct 2020 - Nov 2022
At first getting all my past experience into front foot works for the organisation then i was having an interest to work for the core development of the company . I joined accenture for the backened team who we call as the backbone of an organisation. I was working for UK client (Virgin Media) . After working there for all these valuable years i have learner a very important role to be perfect enough in delivering your work. I have learnt many good qualities that would help me in further path. At first getting all my past experience into front foot works for the organisation then i was having an interest to work for the core development of the company . I joined accenture for the backened team who we call as the backbone of an organisation. I was working for UK client (Virgin Media) . After working there for all these valuable years i have learner a very important role to be perfect enough in delivering your work. I have learnt many good qualities that would help me in further path.
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Clear
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India
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Software Development
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700 & Above Employee
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Support and success advisor
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Jan 2020 - Aug 2020
This was a drastic change to my professional experience . Here the clients were a certified CA's and tax payer . Our first focus was always to grab knowledge to understand client requirement by probing it to a right direction. My first focus was always to learn things and deliver in a right way. This was a drastic change to my professional experience . Here the clients were a certified CA's and tax payer . Our first focus was always to grab knowledge to understand client requirement by probing it to a right direction. My first focus was always to learn things and deliver in a right way.
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HGS - Hinduja Global Solutions
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Support Representative
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Oct 2018 - Jan 2020
I was working as a process assosiate . We speak to the clients for their problems tht they are facing with our airtel services. Its a B2B customers with huge connections . The problems may be regarding network, plans or hardware . On the outsource calls itself have to provide resolution. I was working as a process assosiate . We speak to the clients for their problems tht they are facing with our airtel services. Its a B2B customers with huge connections . The problems may be regarding network, plans or hardware . On the outsource calls itself have to provide resolution.
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Education
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Dr MGR Educational and Research Institute
Bachelor of Engineering - BE, Electrical and Electronics Engineering -
Mother Khazani Convent School - India
Intermediate, +2