Md Shah Alam

Senior Engineer at Bangla Trac Communications Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Narayanganj District, Dhaka, Bangladesh, BD

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Experience

    • Telecommunications
    • 100 - 200 Employee
    • Senior Engineer
      • Jan 2019 - Present

      ❖ Application Design and Development Successes • Designed and developed a server monitoring and reporting system, reducing server downtime and saving 120 hours per month through automation. • Implemented an efficient resource management system, boosting team productivity and reduced expenses through effective resource allocation. • Utilized advanced SQL querying and scheduling techniques to manage large datasets, significantly reducing data processing time and improving business efficiency. • To avoid company losses, I have designed a module for analyzing and integrating voice call rates. This module incorporates destination-wise rate comparison before the integration process.❖ Telecom Billing Activities • CDR Data Analysis and Visualization: Analyzing Call Detail Records (CDRs) using ETL processes. Ensuring data accuracy and creating real-time data visualization dashboards with tools like Tableau or Power BI. • Pricing Configuration and Invoicing: Configuring pricing structures and automating invoice generation with SQL queries. Ensuring accurate billing for telecom services. • Server and Network Management: Optimizing billing system performance, implementing load balancing, failover mechanisms, and network security. • Profit-Loss Calculation: Developing financial models for P&L statements, considering expenses, maintenance costs, and revenue streams. • Billing Software Management: Administering, configuring, and maintaining billing software, including customization and API integrations to meet business needs. Show less

    • Engineer
      • Aug 2015 - Dec 2018

      • Manage multiple complex CDR (Call detail record) base billing systems and its functionality.• Data analysis, reconciliation, and data visualization.

    • Full Stack Web Developer
      • Aug 2015 - Nov 2016

      • Developed e-commerce websites with Laravel, Bootstrap, HTML, CSS. Integrated secure payment systems for convenient transactions.• Created an efficient online doctor appointment system with WordPress, JavaScript, HTML, CSS. Simplified appointment booking, enhancing convenience and accessibility for patients.• Designed and developed responsive websites and admin control panels using PHP, JavaScript, MySQL, Bootstrap. Optimized for optimal viewing and usability across devices, ensuring smooth user experiences. Customized admin control panels with intuitive interfaces for effective content management and administrative tasks. Show less

    • Full Stack Web Developer
      • Mar 2014 - Aug 2015

      • Web application design and development.• WordPress theme customization and development.• PSD to HTML and CSS responsive template design.

Education

  • Southeast University
    B.Sc. in Computer Science & Engineering

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