Experience

The Dilly

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Concierge

  • Jan 2023 - Present

  New place, new experience. Things to learn, challenges to take and way to go ✌️ New place, new experience. Things to learn, challenges to take and way to go ✌️



The Chelsea Harbour Hotel & Spa

• London, England, United Kingdom

• Concierge

  • May 2022 - Dec 2022

  Its my immense pleasure to start my journey at a 5★ hotel soon after I arrived in London. Yes there are challenges and pressure to work, but when you'll earn positive feedback from your colleagues and appreciation from customers, you'll feel the peel. I feel it :) My key responsibilities are Greeting customers, check booking over phone, sending and receiving parcels on behalf customers, pre booking local and famous attractions and ultimately maintaining high customer's satisfaction. Its my immense pleasure to start my journey at a 5★ hotel soon after I arrived in London. Yes there are challenges and pressure to work, but when you'll earn positive feedback from your colleagues and appreciation from customers, you'll feel the peel. I feel it :) My key responsibilities are Greeting customers, check booking over phone, sending and receiving parcels on behalf customers, pre booking local and famous attractions and ultimately maintaining high customer's satisfaction.



SHERE KHAN RESTAURANTS LIMITED

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Customer Care Assistant

  • Feb 2022 - Apr 2022

  Answering phone calls, taking pre booking, making sure high customer satisfaction and feedback, team work, leading a group to organise a successful event and so on. Answering phone calls, taking pre booking, making sure high customer satisfaction and feedback, team work, leading a group to organise a successful event and so on.



Fame Academy School & College.

• Sylhet, Bangladesh

• Teacher

  • Jan 2019 - Jul 2019

  I was a class teacher of grade-9. Key responsibilities were- > Organising a classroom environment. > Preparing lectures, nurturing students. > Evaluating exam papers. > Arranging debates and operating clubs. > Socials I was a class teacher of grade-9. Key responsibilities were- > Organising a classroom environment. > Preparing lectures, nurturing students. > Evaluating exam papers. > Arranging debates and operating clubs. > Socials