Experience

Air Astra

• Bangladesh
• Airlines and Aviation
• 1 - 100 Employee

• Executive Ground Operations

  • Mar 2022 - Present

   Meet and greet passengers at the Airport.  Verify passengers document, allocate seat as per passengers preference and issue boarding passes.  Board passengers in the Aircraft after doing all related procedures.  Prepare Weight and Balance as well as LIR report.  Prepare post flight documentation accordingly.  Handle VIP/CIP, Special passengers at the Airport.  Handle disrupt flight passengers.  Ensure high safety security of Aircraft, passengers and their belongings.  Receiving flight after arrival from any destination and assist passengers to collect their baggage and others things. Show less



Regent Airways

• Bangladesh
• Aviation and Aerospace Component Manufacturing
• 100 - 200 Employee

• Executive

  • Aug 2018 - Nov 2021

   Responding to the customer inquiries at airport.  Inspect and verify passenger documentation.  Responsible for ticket reservations, cancellations, alterations etc.  Responsible for check in, issue boarding passes, baggage handling and other ground service related task when I was in Saidpur Airport.  I also prepared load and trim for Dash 8 Q300 when I was in Saidpur Airport.  Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.  Making daily sales report and report to the accounts section.  Produce work-related documentation when required. Show less



Prochito Holidays

• Junior Executive

  • Jan 2018 - Aug 2018

   Meet and assist customers to discuss travel foreign and domestic travel and tour packages.  Provide domestic and international Air ticket as per clients need.  Make new client and new customer service plan to extend profit.  Ensuring all booking procedures followed by industry standards.  Adeptly dealt with different airline and airfare contracts and pricing structures.  Meet and assist customers to discuss travel foreign and domestic travel and tour packages.  Provide domestic and international Air ticket as per clients need.  Make new client and new customer service plan to extend profit.  Ensuring all booking procedures followed by industry standards.  Adeptly dealt with different airline and airfare contracts and pricing structures.