Md.Sadekul Islam
Junior Officer at Prime Bank Ltd.- Claim this Profile
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Bangla Professional working proficiency
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English Professional working proficiency
Topline Score
Bio
Experience
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Prime Bank
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Bangladesh
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Banking
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100 - 200 Employee
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Junior Officer
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Jul 2019 - Present
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banglalink
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Bangladesh
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Telecommunications
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700 & Above Employee
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Team Coordinator
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Jul 2015 - Jul 2019
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Team Coordinator
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Dec 2015 - Oct 2018
★Responsible for overseeing the day-to-day operations of the team.★Distributing the workload evenly amongst staff and making sure motivation and performance levels are maintained. ★Arranging session for new team members. Acting as a resource for other staff members.★Managing team performance and progress. ★Constantly looking for ways to improve processes. Monitoring the performance of junior staff.★ Responsible for proper analysis and recording of the complaints received from customers (customer against complain). ★Conducts daily clinic through the important mail, ★Answers proper informational to the team members and other team members.★Reporting to line managers. Show less
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Customer Care Representative
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Jul 2015 - Dec 2015
★Complete Customer Solution.★Provide Customer service over the phone.★Inbound Call Services.
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Education
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ASA University Bangladesh
Bachelor of Business Administration (BBA)