Experience

Prime Bank

• Bangladesh
• Banking
• 100 - 200 Employee

• Junior Officer

  • Jul 2019 - Present



banglalink

• Bangladesh
• Telecommunications
• 700 & Above Employee

• Team Coordinator

  • Jul 2015 - Jul 2019

• Team Coordinator

  • Dec 2015 - Oct 2018

  ★Responsible for overseeing the day-to-day operations of the team.★Distributing the workload evenly amongst staff and making sure motivation and performance levels are maintained. ★Arranging session for new team members. Acting as a resource for other staff members.★Managing team performance and progress. ★Constantly looking for ways to improve processes. Monitoring the performance of junior staff.★ Responsible for proper analysis and recording of the complaints received from customers (customer against complain). ★Conducts daily clinic through the important mail, ★Answers proper informational to the team members and other team members.★Reporting to line managers. Show less

• Customer Care Representative

  • Jul 2015 - Dec 2015

  ★Complete Customer Solution.★Provide Customer service over the phone.★Inbound Call Services.