Experience

Splash Fashions Bangladesh

• Bangladesh
• Apparel & Fashion
• 1 - 100 Employee

• Head of Retail Operations

  • Nov 2022 - Present

  As the Head of Retail Operations at a prestigious fashion house in Bangladesh, I am responsible for orchestrating seamless operations and elevating the retail experience for our valued customers. With a relentless focus on driving growth and optimizing operational efficiency, I lead a high-performing team to achieve outstanding results. Key Responsibilities: ▪ Operational Strategy: Develop and implement a comprehensive operational strategy aligned with the fashion house's vision and goals. Drive initiatives to enhance profitability, customer satisfaction, and market share. ▪ Team Leadership: Foster a culture of excellence, collaboration, and continuous improvement within the retail operations team. Provide guidance, mentorship, and support to develop their skills and drive exceptional performance. ▪ Store Management: Oversee end-to-end store operations, including inventory management, visual merchandising, sales performance, and customer service. Ensure adherence to brand standards, creating an exceptional and consistent shopping experience. ▪ Process Optimization: Continuously evaluate operational processes, identifying areas for improvement and implementing best practices. Streamline workflows, enhance efficiency, and maximize productivity while maintaining strict quality standards. ▪ Performance Analysis: Monitor key performance indicators (KPIs) and retail metrics to measure store performance and identify areas for growth and improvement. Generate actionable insights and data-driven recommendations to optimize business outcomes. ▪ Vendor and Supplier Management: Establish and nurture strong relationships with vendors and suppliers to ensure timely and cost-effective delivery of products. Negotiate contracts, optimize terms, and drive mutually beneficial partnerships. Show less



Mens World

• Bangladesh
• Retail Apparel and Fashion
• 1 - 100 Employee

• Head of Sales Operations

  • Jan 2016 - Feb 2022

  Sales Strategy and Execution: Developed and executed comprehensive sales strategies to drive revenue growth and increase market share. Leveraged market insights, consumer trends, and competitor analysis to identify opportunities and implement effective sales initiatives. Led a high-performing sales team, fostering a culture of excellence, and consistently achieving or exceeding sales targets. Operational Excellence: Streamlined operations across all aspects of the business, including inventory management, logistics, and store operations. Implemented standardized processes and best practices to improve efficiency, reduce costs, and enhance the overall customer experience. Ensured strict adherence to brand standards, resulting in a seamless and consistent shopping experience for customers. Team Leadership and Development: Built and nurtured a motivated and high-performing sales and operations team. Provided guidance, mentorship, and ongoing training to foster professional growth and drive exceptional performance. Implemented performance metrics and recognition programs to incentivize and reward top talent. Brand Development and Promotion: Played a pivotal role in strengthening the MENS WORLD brand. Developed and implemented brand promotion strategies, including advertising campaigns, collaborations, and strategic partnerships. Actively participated in industry events and fashion shows to raise brand awareness and create brand differentiation. Market Expansion: Identified new market opportunities and led successful expansion initiatives, including the opening of new stores and the launch of e-commerce platforms. Conducted market research to understand consumer preferences and adapt strategies to target specific customer segments. Developed effective marketing and promotional campaigns to penetrate new markets and drive customer acquisition. Show less