Experience

Shanghai Wicresoft

• China
• Software Development
• 1 - 100 Employee

• Microsoft 365 Support Engineer

  • Aug 2022 - Present

  * Worked with Microsoft in Office 365 support engineer, providing technical support to the customers. Focus on Exchange Online. * Technique required: Exchange Online Server, Exchange Server hybrid deployment, Active Directory, PowerShell, DirSync Tool. * Solve IT Admins’ enquiries about the functions of Microsoft products, such as the permission control of Office 365, DNS configuration, Exchange mail flow setup, Outlook rules configuration, as well as the External Communication etc. * Worked with Microsoft in Office 365 support engineer, providing technical support to the customers. Focus on Exchange Online. * Technique required: Exchange Online Server, Exchange Server hybrid deployment, Active Directory, PowerShell, DirSync Tool. * Solve IT Admins’ enquiries about the functions of Microsoft products, such as the permission control of Office 365, DNS configuration, Exchange mail flow setup, Outlook rules configuration, as well as the External Communication etc.



Time-Triggered Technology

• Beijing, China

• Research Assistant

  • Sep 2019 - Oct 2022

  Analysis of Time Sensitive Network using several scheduling mechanisms as well as ensuring quality of service by using Network calculus. Analysis of Time Sensitive Network using several scheduling mechanisms as well as ensuring quality of service by using Network calculus.



Presidency International School

• Education Administration Programs
• 1 - 100 Employee

• Lecturer

  • Jun 2018 - Aug 2019

  Conducing A level and O level Classes along with corresponding Lab Classes Conducing A level and O level Classes along with corresponding Lab Classes