Md. Hasanur Rahman

Manager Operations at MBM-Munshi Bangladesh Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Dhaka, Bangladesh, BD

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Credentials

  • Certificate Course “Housekeeping & Laundry Operations”.
    National Hotel and Tourism Training Institute under Bangladesh Parjatan Corporation. (NHTTI) Mohakhali, Dhaka, Bangladesh.

Experience

    • Bangladesh
    • Facilities Services
    • 1 - 100 Employee
    • Manager Operations
      • Apr 2020 - Present

       Responsible to operate all projects of professionally and profitably.  Achieve monthly, quarterly & yearly Janitor’s deployment target.  Identify and quantify cost factors, such as manpower planning for multiple projects and productivity, cleaning equipment, chemicals, materials, and janitor’s expenses.  Planning, budgeting, review & controlling yearly business operation plan.  Prepare profitable estimates and bids for new project plans.  Communicate the technical and competitive advantage with various project heads during business deal.  Controlling & ensuing effective purchase of chemicals and equipment for projects.  Advising and monitoring cost efficiency of the projects and materials used in the project sites.  Ensure monthly training & development program of Janitor’s and team members.  Maintain a sound stock for all chemicals and equipment for smooth business operation.  Develop and maintain discipline of office team and project team members.  Administer safe-keeping and maintenance of chemicals, equipment, tools and machinery in the project sites.  Establishing & maintaining a strong rapport with all clients or projects.  Responsible to take necessary step to reduce turnover and absenteeism Ensure reporting regularly weekly/monthly/quarterly/annually on the operational performance of the janitors, team leaders, project coordinators, client’s feedback, observations and recommendations to the Managing Director.  Ensure coordination & motivation among operations, marketing, HR and other functions in the project sites.  Monitoring and reporting any incident, probability and occurrences of abuse and bully to the Managing Director and other officials as may be necessary.  Design & Develop various kind of activities round the year to motivate janitorial staff members in projects. Show less

    • Manager-Housekeeping.(Pre-Opening Associate)
      • Sep 2019 - Mar 2020

       All duties of the housekeeping operation and cleanliness levels in all areas of the property.  Responsible for the day to day operation of the department.  Maintain the standards of cleanliness and service consistently as established by the management.  Ensure the comfort and safety of all guests and employees of the hotel.  Inspected guest rooms and public areas for cleanliness.  Conduct daily briefing for the supervisors.  Maintain records of all special cleaning projects such as Carpet cleaning, marble or tiles polishing.  Staff training, inter-department communications, and staff scheduling.  Maintain accurate attendance records for all staff.  Assist with monthly linen and uniform inventory.  Prepared estimate of labor costs and ensured compliance to budget.  Ensured compliance to safety and security regulations for emergency situations.  Prepared all paperwork for department to be presented to management.  Any other duties as assigned by the senior management of the hotel. Show less

  • Momo Inn
    • District Bogura. Bangladesh.
    • Executive Housekeeper.(Pre-Opening Associate)
      • Mar 2017 - Jul 2019

       All duties of the housekeeping operation and cleanliness levels in all areas of the property.  Responsible for the day to day operation of the department.  Maintain the standards of cleanliness and service consistently as established by the owners and management.  Ensure the comfort and safety of all guests and employees of the hotel.  Inspected guest rooms and public areas for cleanliness.  Conduct daily briefing for the supervisors.  Oversee the housekeeping supervisors on the assigned shift to ensure that the activities planned for each day are executed according to standard and in a timely manner.  Maintain records of all special cleaning projects such as  Carpet cleaning, marble or tiles polishing, mattress turning etc.  Short and long term planning and the management of the hotels housekeeping operations.  Staff training, inter-department communications, and staff scheduling.  Maintain accurate attendance records for all staff.  Assist with monthly linen and uniform inventory.  Prepared estimate of labor costs and ensured compliance to budget.  Coordinated with customers to resolve all hotel policies queries.  Monitored staff performance and ensured smooth and efficient operations.  Ensured compliance to safety and security regulations for emergency situations.  Designed and implemented hotel procedures for department.  Prepared all paperwork for department to be presented to management.  Any other duties as assigned by the senior management of the hotel. Show less

Education

  • Tejgaon College
    Bachelor of Arts - BA
  • Bahadurpur High School. Bheramara. Kushtia. Khulna. Bangladesh.
    SSC
  • Tejgaon College
    HSC

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