Md. Hasanur Rahman
Manager Operations at MBM-Munshi Bangladesh Limited- Claim this Profile
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Bio
Credentials
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Certificate Course “Housekeeping & Laundry Operations”.
National Hotel and Tourism Training Institute under Bangladesh Parjatan Corporation. (NHTTI) Mohakhali, Dhaka, Bangladesh.
Experience
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MBM-Munshi Bangladesh Limited
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Bangladesh
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Facilities Services
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1 - 100 Employee
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Manager Operations
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Apr 2020 - Present
Responsible to operate all projects of professionally and profitably. Achieve monthly, quarterly & yearly Janitor’s deployment target. Identify and quantify cost factors, such as manpower planning for multiple projects and productivity, cleaning equipment, chemicals, materials, and janitor’s expenses. Planning, budgeting, review & controlling yearly business operation plan. Prepare profitable estimates and bids for new project plans. Communicate the technical and competitive advantage with various project heads during business deal. Controlling & ensuing effective purchase of chemicals and equipment for projects. Advising and monitoring cost efficiency of the projects and materials used in the project sites. Ensure monthly training & development program of Janitor’s and team members. Maintain a sound stock for all chemicals and equipment for smooth business operation. Develop and maintain discipline of office team and project team members. Administer safe-keeping and maintenance of chemicals, equipment, tools and machinery in the project sites. Establishing & maintaining a strong rapport with all clients or projects. Responsible to take necessary step to reduce turnover and absenteeism Ensure reporting regularly weekly/monthly/quarterly/annually on the operational performance of the janitors, team leaders, project coordinators, client’s feedback, observations and recommendations to the Managing Director. Ensure coordination & motivation among operations, marketing, HR and other functions in the project sites. Monitoring and reporting any incident, probability and occurrences of abuse and bully to the Managing Director and other officials as may be necessary. Design & Develop various kind of activities round the year to motivate janitorial staff members in projects. Show less
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Jol Tarongo. (Concern of Army Welfare Trust)
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Cox’s Bazar, Bangladesh.
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Manager-Housekeeping.(Pre-Opening Associate)
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Sep 2019 - Mar 2020
All duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsible for the day to day operation of the department. Maintain the standards of cleanliness and service consistently as established by the management. Ensure the comfort and safety of all guests and employees of the hotel. Inspected guest rooms and public areas for cleanliness. Conduct daily briefing for the supervisors. Maintain records of all special cleaning projects such as Carpet cleaning, marble or tiles polishing. Staff training, inter-department communications, and staff scheduling. Maintain accurate attendance records for all staff. Assist with monthly linen and uniform inventory. Prepared estimate of labor costs and ensured compliance to budget. Ensured compliance to safety and security regulations for emergency situations. Prepared all paperwork for department to be presented to management. Any other duties as assigned by the senior management of the hotel. Show less
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Momo Inn
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District Bogura. Bangladesh.
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Executive Housekeeper.(Pre-Opening Associate)
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Mar 2017 - Jul 2019
All duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsible for the day to day operation of the department. Maintain the standards of cleanliness and service consistently as established by the owners and management. Ensure the comfort and safety of all guests and employees of the hotel. Inspected guest rooms and public areas for cleanliness. Conduct daily briefing for the supervisors. Oversee the housekeeping supervisors on the assigned shift to ensure that the activities planned for each day are executed according to standard and in a timely manner. Maintain records of all special cleaning projects such as Carpet cleaning, marble or tiles polishing, mattress turning etc. Short and long term planning and the management of the hotels housekeeping operations. Staff training, inter-department communications, and staff scheduling. Maintain accurate attendance records for all staff. Assist with monthly linen and uniform inventory. Prepared estimate of labor costs and ensured compliance to budget. Coordinated with customers to resolve all hotel policies queries. Monitored staff performance and ensured smooth and efficient operations. Ensured compliance to safety and security regulations for emergency situations. Designed and implemented hotel procedures for department. Prepared all paperwork for department to be presented to management. Any other duties as assigned by the senior management of the hotel. Show less
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Education
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Tejgaon College
Bachelor of Arts - BA -
Bahadurpur High School. Bheramara. Kushtia. Khulna. Bangladesh.
SSC -
Tejgaon College
HSC