Experience

Tech House71

• Bangladesh
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Sales Professional

  • Jun 2023 - Present

  Dhaka, Bangladesh



PEARS Global Ltd.

• Bangladesh
• IT Services and IT Consulting
• 1 - 100 Employee

• Head Of Sales & Global Marketing

  • Aug 2021 - Sep 2022

  Dhaka, Bangladesh • Manage all the Sales & Marketing activities. • New strategic partnership with business collaboration. • Recruiting & Coaching Sales & Marketing Executive. • Performance monitoring of Sales & Marketing Executives • Set up digital marketing plan and ensure execution. • Employee wise ROI ensuring to make business profitable. • Explore new business scope to international market.



Tech Cloud Ltd.

• Bangladesh
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Senior Manager Sales & Marketing

  • Jul 2020 - Jun 2021

  Dhaka, Bangladesh  Manage the Global Marketing & Local Corporate Sales team.  New strategic partnership with business collaboration  Recruiting & Coaching Sales & Marketing Executive.  Performance monitoring of Sales & Marketing Executives  Set up digital marketing plan and ensure execution.  Business development  Employee wise ROI ensuring to make business profitable.  Ensure teams maximum utilizations and cost reduction.



Sheba.xyz

• Bangladesh
• IT Services and IT Consulting
• 100 - 200 Employee

• Sales Lead MSME

  • Nov 2019 - Mar 2020

  Dhaka #Lead the sManager smart POS solution direct sales team #Run the market activation campaign #Regular market visit to find out the target customers requirements and given feedback to the product team. #Daily, Weekly, Monthly Sales planning and meeting the target. #Provide proper training to educate the registered customer about how to use our apps.



Milvik Bima

• Singapore
• Consumer Services
• 700 & Above Employee

• Telesales Manager

  • Mar 2018 - Nov 2019

  Bangladesh Operating the In-House outbound telesales team which have 500+ Telesales officer and 22 Team leaders .Set up the monthly sales forecasting and achieved the target as well as analyzing of the operational data,competitive organization update,set up the group wise agents development plan and ensure the training to achieve the agent's development target.Motivate to the all team members to achieve their target.Ensure the lower churned ratio,ensure the very good QA score,Handel all the selling… Show more Operating the In-House outbound telesales team which have 500+ Telesales officer and 22 Team leaders .Set up the monthly sales forecasting and achieved the target as well as analyzing of the operational data,competitive organization update,set up the group wise agents development plan and ensure the training to achieve the agent's development target.Motivate to the all team members to achieve their target.Ensure the lower churned ratio,ensure the very good QA score,Handel all the selling complaints of my respective sales channel,Calls review for finding the lower productivity as well as develop the agents pitching quality.Ensure the maximum agents presence at office. Also operating the customer retention team to develop the the customer life cycle management.

• Asistant Manager

  • Feb 2016 - Feb 2018

  Dhaka Maintain the Telesales planning,manforcasting,team management,analyst. New product UAT,co-coordinating between product team and operation team.

• Team Leader

  • Mar 2015 - Feb 2016

  Dhaka,Bangladesh. Observation of Telesales,and maintain the customer query,and also handling the verification team,Telesales team,leads management,quality,reporting,and also maintain the service level (Doctors TAT),product development.Inbound service level observation,Tele-Medicine service observation.

• Claim and QA Specialist

  • Jul 2014 - Feb 2015

  Make insure the product quality and maintain the claim process.

• Bima Specialist

  • Feb 2014 - Jun 2014

  Dhaka When customer come to WIC In Robi than i am throgh information the customer in new product & inseor registretion with new product & service.



Milvik Bima

• Singapore
• Consumer Services
• 700 & Above Employee

• Customer experience consultant

  • Jun 2012 - Feb 2014

  Because its a new thinking & new product in market and good combinetion between insurence & Mobile opereteror.I think this sector is very handsume sector as soon as possible.



ARS Telecom (an athorised distributer of robi axiata Bangladesh Ltd)

• Sales executive & care executive in Robi sheba poient

  • Feb 2009 - May 2012

  When Customer come to my branch to carry there problem i try to solve that in smiling face.