Experience

Fiber@Home Ltd.

• Bangladesh
• Telecommunications
• 400 - 500 Employee

• Engineer

  • Oct 2021 - Present

  *Network Integration, Commissioning Links, Bandwidth Up-gradation/Down-gradation/Link disconnection, Building Network, Link Shifting/ Modification, Network Optimization & Security as per plan Data validation / IP Transmission infra-structure development. *Performing different planned activities during CO shifting/Device shifting or replacing. * LACP configuration, 1G to 10G upgradation, NNI shifting etc. * Removing/adding the VLANs depends on CRM request. * Modify the prefix and routes based on client request. * Providing 2nd level logical troubleshooting support for nationwide infrastructure backbone and access network (L2, MPLS L2/L3, and FTTX) and L2/L3 services of Telco, ISP, ICX, IGW, IIG, Govt. etc. customer * Level-2 network monitoring, preventive maintenance and performance analysis of L2/L3, GPON and MPLS backbone network and taking actions to fix the issues Show less



Link3 Technologies Limited

• Bangladesh
• Information Technology & Services
• 700 & Above Employee

• Support Engineer

  • Oct 2020 - Oct 2021

  * Support broadband user and corporate user. * Provide support to clients by answering questions, providing information, making referrals, and assuring appropriate follow up. * Provide onsite technical support to clients Data/Internet if needed. * Logical portion of the handover of connectivity ensuring proper bandwidth and register new devices with the network. * Configure Netgear, TP-Link, D-Link, Linksys etc Router and Access point. * Configure cisco router(cisco1905, cisco1811,cisco1941) wan, default route, NAT, ACL,DHCP Configuration & client setup. * Configure MikroTik routers(RB450Gx4,RB750,RB1100AHX2,RB2011iLS,CCR1009) Bandwidth Control, NAT, Queues, DHCP, Web proxy, PPPoE Server, PPTP server, EOIP, IPIP, IPsec, GRE Tunnel, VLAN,BGP Configuration & client setup. Show less



BDCOM ONLINE LTD.

• Bangladesh
• IT Services and IT Consulting
• 100 - 200 Employee

• IT Support Engineer

  • Jan 2019 - Oct 2020

  * Ensure technical support to clients according to online ticketing system. * Provide support to clients by answering questions, providing information, making referrals, and assuring appropriate follow up. * Provide onsite technical support to clients Data/Internet if needed. * Logical portion of the handover of connectivity ensuring proper bandwidth and register new devices with the network. * Monitoring the network System through network monitoring tools Nagios, NMS, SolarWinds and taking immediate steps in case of any alert or fault. * Configure Netgear, TP-Link, D-Link, Linksys etc Router and Access point. * Configure cisco router(cisco1905, cisco1811,cisco1941) wan, default route, NAT, ACL,DHCP Configuration & client setup. * Configure MikroTik routers(RB450Gx4,RB750,RB1100AHX2,RB2011iLS,CCR1009) Bandwidth Control, NAT, Queues, DHCP, Web proxy, PPPoE Server, PPTP server, EoIP, IPIP, IPsec, GRE Tunnel, VLAN,BGP Configuration & client setup. Show less