Md. Fariduzzaman

Professional Customer Services at MY Outsourcing Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Jessore, Khulna, Bangladesh, BD

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Experience

    • Bangladesh
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Professional Customer Services
      • Jul 2023 - Present

    • Bangladesh
    • Professional Training and Coaching
    • 700 & Above Employee
    • Professional Graphic Designer
      • Nov 2022 - Present

    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Sub-Assistant Engineer
      • Feb 2018 - Nov 2022

      Responsibilities: 01. Assist line manager to assess & ensure Quality of Incoming raw materials & finished product as per standard. 02. Keep incoming raw materials Lab Test (AAS & XRF) report. 03. Market and field visit output analysis to meet up customer satisfaction related goals more acutely. 04. Keep customer complain record and send technicians person to visit. 05. Check samples, keep references, tag seal finally before sent to H/O. 06. Keep replacement goods record (incoming & outgoing) etc. 07. Preserve mock-up receiving records for future (if necessary). 08. Maintain rejection goods report and inform to management. 09. Follow-up daily in process report with responsible QAI. 10. Ensure to follow standard at every stage. Show less

  • HTN Institute of Science & Technology.
    • Jashore, Dhaka, Bangladesh.
    • Auto Mechanics
      • Jan 2017 - Jun 2017

Education

  • City University (BD)
    Bachelor of Science (B.Sc.), Mechanical Engineering
    2018 - 2022
  • Jashore Polytechnic Institute
    Diploma of Education, Power Technology
    2014 - 2017
  • Bahadurpur High School
    Secondary School Certificate, Business/Commerce, General
    2009 - 2013

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