Experience

Royal Park Hotel
• 1213


Royal Park (4 Star)

• Waiter

  • Mar 2012 - Present

  # Providing a warm welcome for customers. # Receive food & drink orders & serve customer requests to the standards required. # Serving dishes to customers at tables. # Learning the names of & building relationships with regular customers. # Ensure timely delivery of all food & beverage items to customers. # Understand menu content and keeping up to date with any menu changes. # Making recommendations from the menu if requested. # Answer guest queries in a polite and helpful manner. # Clearing cutlery and dishes away from tables. # Passing food orders through to the kitchen staff promptly. # Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery. # Full product knowledge of all menu items and hotel facilities and services. # Check on customers asking if they are enjoying their meals and service. # Ensuring the food service area is left clean and tidy once all the guests have left. # Relaying, preparing and setting tables for the next guests. # Looking after guests with special needs i.e. dietary requirements, allergies, mobility etc. # Work with cash register # Responsible handling of cash Show less