Business Development Specialist

• Feb 2018 - Present

International freight Forwarding and project Logistics. All kinds of Pricing and Air -Sea Freight operations, consultancy for New freight Forwarding business in Bangladesh. Warehouse business , contract Logistics , 3PL &4PL. International freight Forwarding and project Logistics. All kinds of Pricing and Air -Sea Freight operations, consultancy for New freight Forwarding business in Bangladesh. Warehouse business , contract Logistics , 3PL &4PL.

Cargo Executive

• Jan 2016 - Jan 2018

1. Implementation of SOP and LIMA.2.Total communication with suppliers/buyers/our overseas offices for smooth shipment process. 3.Coordinate all the teammates related with export/import customer service and documentation 4.Supervise/ Solve every single activities lying on whole Customer Service team. 5.Space sort out in favor of Client with the co load.6. Visit Customer physically. 7. Preparing reports on Daily, Weekly & Monthly as per clients requirements. 8. Coordination with sales team &3pl customer as well.9. Clear knowledge about export docs and various shipping incoterms.10. Negotiation with clients regarding price, service on spot quotes. 11. Proper control on outbound payment collection12. Optimize productivity of indoor sales/customer service teams and adjust resources to meet business demands.13. Drive financial improvement plans for the organization.14.Total communication with suppliers/buyers/our overseas offices for smooth shipment process.15.Tracking shipments from suppliers premise up to delivery at consignee’s warehouse.16. Receive bookings from buying offices & shippers, obtain approval, sending per-alerts & collecting POD.17. Pricing, planning air and ocean shipment and sales support.

Senior Executive Operations

• Feb 2015 - Dec 2015

Senior Executive Operations:1. Implementation of SOP. 2.Total communication with suppliers/buyers/our overseas offices for smooth shipment process. 3.Coordinate all the teammates related with export/import customer service and documentation 4.Supervise/ Solve every single activities lying on whole Customer Service team. 5.Space sort out in favor of Client with the co load.6. Visit Customer physically. 7. Preparing reports on Daily, Weekly & Monthly as per clients requirements. 8. Coordination with sales team &3pl customer as well.9. Clear knowledge about export docs and various shipping incoterms.10. Negotiation with clients regarding price, service on spot quotes. 11. Proper control on outbound payment collection12. Optimize productivity of indoor sales/customer service teams and adjust resources to meet business demands.13. Drive financial improvement plans for the organization.14.Total communication with suppliers/buyers/our overseas offices for smooth shipment process.15.Tracking shipments from suppliers premise up to delivery at consignee’s warehouse.16. Receive bookings from buying offices & shippers, obtain approval, sending pre-alerts & collecting POD.

CUSTOMERT SERVICE & DOC'S.

• 2012 - 2014

Freight Forwarding, Shipping & Logistics Operations :1.Operations of all carriers i.e. Sea, Air, Land,2.Trouble Shoot all issues of Loading, Transshipments up to Final Deliveries.3.Organize Land Transportation for inbound and outbound. LCL/FCL shipments, coordinate multi point loading and monitor the movements.4.Liaise with Shipping Agencies / Carriers / Lines for competitive rates and services.5.Interface with ports, customs and external Inspection authorities for documentation, goods clearance and other routine matters.6.Coordination with messengers for documents delivery and collection.Correspond with International Agents and Consignees Send pre-alerts / pre advice / arrival notice and ensure timely issuance of delivery orders, clearance and Delivery of Shipments.7.Prepare Quotations / Freight Memos / and Issue Invoices8.Customers support and follow up for smooth shipping operations9.Facilitate shipment status update to customers through Monitoring Movements from Origin to Destination.10.Proper maintenance of contacts, customs code, HS CODE and other data of customers and other parties11.Co-ordination and support to Sales team and Accounts personnel in their activities.12.Support in preparation of MIS reports as needed by management.13.Training and Orientation for New Comers on Freight Forwarding operations and Documentation.-Any other assign job from line manager.Documentation: 1. Knowledge of International Export/Import Trade Documentation requirements INCO TERMS, L/C Documentation2.Well versed in Online Customs Documentation . Familiar with Online / Manual Bill of Lading 3.Documentation. Proficient in House, Master, and Switch B/L documentation,Prepare / Execute House & Master Air way bills and manifests familiar with EDI4.Maintain Proper Records for Documentation file them in an organized way.

CUSTOMERT SERVICE & DOC'S.

• 2012 - 2014