Experience

Canopus IT Solutions GmbH

• Germany
• IT Services and IT Consulting
• 1 - 100 Employee

• Data Center Support

  • Sep 2019 - Present

  • Installing OS and solve problems in window Server and Linux. • Install Cisco and Network configuration. • Troubleshooting of servers to make reachable over the customer network. • Resolve hardware issues via trouble ticket. • Rack, build, cable, configure, provision Intel and AMD servers • Resolve hardware issues via troubleshooting tickets • Troubleshoot and resolve basic networking issues • Maintenance and upgrades on customer servers • Audits within the Data Center



Randstad

• Munich Area, Germany

• Desktop Support (1st Level)

  • Apr 2018 - Feb 2019

  -Working in online Ticketing System and Resolve the customer problem. -Configuring Windows 10/7 etc. -Problem solving and Troubleshooting of hardware and software. -Make sure desktop computers interconnect seamlessly with various systems -Working in online Ticketing System and Resolve the customer problem. -Configuring Windows 10/7 etc. -Problem solving and Troubleshooting of hardware and software. -Make sure desktop computers interconnect seamlessly with various systems



Disabled Rehabilitation & Research Association

• Dhaka Bangladesh

• Deputy Manager- Inclusive Education

  • May 2017 - Dec 2017

  Educational Research, Project Monitoring and Evaluation, Content Development, ect Educational Research, Project Monitoring and Evaluation, Content Development, ect



BRAC

• Bangladesh
• Non-profit Organizations
• 700 & Above Employee

• Learning Facilitator

  • Jun 2015 - Dec 2016

  Learning Facilitator (Staff Development Trainer), Human Development Trainer, Content Development, Monitoring and Evaluation, Training Conduction on Leadership, Communication, Staff development using various tools and Instruments, Conflict Management, Time Management, Emotional Intelligent. Conduction Training Need Assessment, Evaluation Process, Various Workshop. Learning Facilitator (Staff Development Trainer), Human Development Trainer, Content Development, Monitoring and Evaluation, Training Conduction on Leadership, Communication, Staff development using various tools and Instruments, Conflict Management, Time Management, Emotional Intelligent. Conduction Training Need Assessment, Evaluation Process, Various Workshop.



Japan International Cooperation Agency (JICA)

• Japan
• Civic and Social Organizations
• 700 & Above Employee

• Research Assistant

  • Aug 2013 - Apr 2015

  Qualitative Research, Data Collection Instrument, Content Developments, Teachers training, Training Assessment tools, Data Analysis, Report writing Qualitative Research, Data Collection Instrument, Content Developments, Teachers training, Training Assessment tools, Data Analysis, Report writing