Educational Consultant

• Feb 2023 - Present

Building and maintaining profitable relationships with key customers Resolve customer complaints quickly and efficiently Keep customers updated on the latest products in order to increase sales. Provide a consistent, positive experience to every customer Building and maintaining profitable relationships with key customers Resolve customer complaints quickly and efficiently Keep customers updated on the latest products in order to increase sales. Provide a consistent, positive experience to every customer

• Mar 2022 - Jan 2023

• Ensuring proper maintenance of distributer records to facilitate prompt delivery.• Maintaining distributer lists for use in sales promotions with Handling Customer compliance.• Maintaining Payroll, Expense everting, and Fund management.• Distributing local funds and managing Vendor Management, including event management.• Providing customer services by phone and collecting customer information.• Preparing financial statements in time.• Reconciling accounts payable and receivable.• Preparing monthly newspaper and magazine order sheets.• Maintaining Books and magazine Stocks.• Collaborating with the promotions team to develop effective marketing campaigns.• Promoting the company's existing brands and introducing new products to the market. Gathering, investigating, and summarizing market data and trends to draft reports.• Implementing new books and magazine sales plans and advertising. Show less

• Jul 2021 - Mar 2022

Customer Support Officer

• Jun 2020 - Sep 2020

• Maintained different types of Test lists and data input with calculated payment. • Provided reports and attended customer phone calls. • Collaborated with doctor for their schedule. • Maintained different types of Test lists and data input with calculated payment. • Provided reports and attended customer phone calls. • Collaborated with doctor for their schedule.

Customer Support Officer

• Jan 2020 - May 2020

Managing a team of Customer Support Representatives. Resolving customer complaints and queries. Maintaining records of each phone call for future reference. Offering exceptional customer service and satisfaction. Managing a team of Customer Support Representatives. Resolving customer complaints and queries. Maintaining records of each phone call for future reference. Offering exceptional customer service and satisfaction.