Mark Vetrano

Chief Strategy Officer (CSO) at BIGDBM
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Contact Information
us****@****om
(386) 825-5501
Location
Greensboro--Winston-Salem--High Point Area

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Credentials

  • ITIL Foundation
    AXELOS Global Best Practice
    May, 2018
    - Oct, 2024

Experience

    • United States
    • Data Infrastructure and Analytics
    • 1 - 100 Employee
    • Chief Strategy Officer (CSO)
      • Mar 2022 - Present

      In this position, I work together with the CEO to assist with day-to-day decisions and strategic directions for the business.BIGDBM is the future of Big Data Technology that delivers seamless identity connection that provides marketers with the ability to engage consumers on the right device, at the right moment, with the right message. Using one of the largest and most secure proprietary data warehouses in the world, our validated identity resolution graph creates a complete and accurate individual or household profile. BIGDBM provides software development on top of highly accurate Big Data for a competitive advantage. BIGDBM produces meaningful and differentiated people-based communication for consumer and B2B marketing. BIGDBM Services: • Software Development on top of Big Data • Highly accurate Big Data​: B2B linked to Consumer, Automobile, Email, Mobile, Consumer, and numerous other categories • Identity Resolution • Data Market, self-service platform apps: List Select, eRV (Email Recency Validation), Append, Reverse Append • Behavioral Insights & Analytics • Online/Offline Intender Data

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Director, Application Delivery
      • Mar 2017 - Mar 2022

      As a member of the Senior IT Leadership Team, I was responsible for managing four different application delivery teams, with over 60 employees, that support Enterprise BI dashboards & analytical reporting using Tibco WebFocus with an Oracle Data Warehouse; system-wide route planning and all other GIS applications using ESRI ArcGIS applications; B2B/EDI integrations using Cleo Integration Cloud; a company-wide document imaging platform using Hyland OnBase; and all critical freight movement applications including ELD in-cab devices and dockyard management devices on the forklifts.I successfully managed the design, development, and rollout of a native android application to manage all pickup and delivery processes using Samsung mobile devices for over 6,000 drivers.In prior years I had responsibilities for most all other areas of ODFL Applications, including Billing, Revenue Accounting, Cash Posting, Expedited, Public Web sites (odfl.com & odmove.com), and Quality Assurance Testing.I was directly responsible for planning, vendor selection, and managing two offshore software development teams operating in Eastern Europe and Asia that assisted with demand scalability through staff augmentation.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Vice President
      • Jun 2013 - Mar 2017

      I was the only other executive working directly with the President in making all strategic business decisions to effectively manage and rapidly grow the business. My responsibilities in this position were very broad and are a blend of strategic planning, account relationship management, new business development, technical team leadership and internal process improvement. I was the only other executive working directly with the President in making all strategic business decisions to effectively manage and rapidly grow the business. My responsibilities in this position were very broad and are a blend of strategic planning, account relationship management, new business development, technical team leadership and internal process improvement.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Manager, Applications Development
      • Jun 2011 - Jun 2013

      As a strategic leader reporting directly to the CEO, I had sole responsibility for rebuilding and leading all aspects of the entire Product Development department. My team was committed to following the Agile Scrum methodology to deliver and support business-critical, shipping software for both hardware and hosted applications. The team consisted of a Development Manager, 4 Developers and a Business Analyst. My team was responsible for the maintenance, support, design and development of shipping software, web applications and all server-side processes using a wide variety of Microsoft Technologies (C#, VB.NET 3.5-4.5, ASP.NET 4,WCF, MVC, LINQ/EF4, Enterprise Library 4-5, SQL Server 2008R2, and Visual Basic 6). Accomplishments:• I led a 7 month initiative to rewrite and implement a new architecture for a business-critical, VoIP calling engine, which makes millions of minutes of hosted phone calls each month. • I led the development effort that designed and developed the flagship new web-based hosted product (HealthWave Connect), which was fully ready to market within 18 months.• I led the entire product lifecycle for the development of a complex Hosted Billing web application. This application had been stalled for several years prior, automated countless hours of manual processing and was critical to the monthly cash flow of the business.• I led the development and release of “auto-update” functionality for the legacy desktop client software, which previously lacked this capability.• I led the development and implementation of a 2-way API integration application that sends and receives data between PhoneTree and major EHR vendors.• Established relationships with offshore teams in Romania and India to handle development and testing on a per-project basis for a multitude of unplanned initiatives.• I created well-defined career and training plans to develop and challenge all employees, which motivated them to perform at higher levels.

    • United States
    • Transportation, Logistics and Storage
    • 1 - 100 Employee
    • Director, Oracle Business Intelligence Technology
      • Sep 2010 - Jun 2011

      Executive at New Breed Corporation (now XPO) responsible for a team of 3 managers, 4 Oracle Developers, 3 OBI architects/developers and 9 consultant OBI developers implementing and supporting BI reporting, dashboards and ETL processes supplying critical data to external clients and internal executives and analysts. Executive at New Breed Corporation (now XPO) responsible for a team of 3 managers, 4 Oracle Developers, 3 OBI architects/developers and 9 consultant OBI developers implementing and supporting BI reporting, dashboards and ETL processes supplying critical data to external clients and internal executives and analysts.

    • United Arab Emirates
    • Software Development
    • 1 - 100 Employee
    • Technical Architect
      • Apr 2010 - Sep 2010

      I defined requirements and published an initial High Level Design Document for a web-based portal to allow external customers access to their coupon promotions and redemption data. I defined requirements and published an initial High Level Design Document for a web-based portal to allow external customers access to their coupon promotions and redemption data.

    • Manager, Reverse & Repair WMS Applications Development
      • Nov 2004 - Apr 2010

      Manager at New Breed Corporation (now XPO) responsible for a team of application developers supporting multiple windows desktop Warehouse Management applications. These applications process returns and repairs for nearly 2,000,000 cell phones each month require nearly 24x7 high availability, massive transaction volumes and aggressive patch cycles to adapt to business changes. These desktop applications are deployed to nearly 1,000 clients in Ft. Worth Texas, support a major cell phone provider and are built using Visual Studio 2005, C#, Microsoft Enterprise Library & an Oracle database. My current team consists of 2 .Net developers, 1 Sr. Oracle developer, 2 onsite managers for offshore teams in both India and Romania consisting of an additional 7 developers and 2 QA testers total.

    • Web Developer - Consultant
      • Mar 2000 - Jun 2007

      I built a relationship with the company decision-makers to provide design, development, technical and strategic advice for a multitude of projects and systems that were critical to their online image library products. I built a relationship with the company decision-makers to provide design, development, technical and strategic advice for a multitude of projects and systems that were critical to their online image library products.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Web Developer - Consultant
      • Apr 2004 - Nov 2004

      Responsible for support and enhancements of a mission-critical, highly secure web application to allow Wachovia Bank’s largest corporate banking customers to perform financial transactions and request reports in real-time. The site architecture used MQ Series, XML, XSLT, COM+ components written in Visual Basic 6, SQL Server 2000 databases, ASP 3.0 web pages and JavaScript to deliver the cross-platform solution. Responsible for support and enhancements of a mission-critical, highly secure web application to allow Wachovia Bank’s largest corporate banking customers to perform financial transactions and request reports in real-time. The site architecture used MQ Series, XML, XSLT, COM+ components written in Visual Basic 6, SQL Server 2000 databases, ASP 3.0 web pages and JavaScript to deliver the cross-platform solution.

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Web Developer - Consultant
      • May 2003 - Apr 2004

      Responsible for development of a complex web application to allow GMAC Insurance Agents to maintain automotive insurance policies. This site was implemented using extensive XML and XSLT in all processing, COM+ components written in Visual Basic 6, SQL Server 2000 databases, ASP 3.0 web pages and heavy use of DHTML and JavaScript for dynamic page content Responsible for development of a complex web application to allow GMAC Insurance Agents to maintain automotive insurance policies. This site was implemented using extensive XML and XSLT in all processing, COM+ components written in Visual Basic 6, SQL Server 2000 databases, ASP 3.0 web pages and heavy use of DHTML and JavaScript for dynamic page content

    • Manager Messaging Applications
      • Dec 2002 - May 2003

      Applications responsible for managing a team of 6 technical resources responsible for development, operational monitoring and problem resolution of several critical applications and the data sent between them through a Java/JSP based message delivery interface. This group also performed client EDI support for sending, receiving and translating files in Industry Standard EDI formats using Inovis TLE software.

    • Senior .Net Architect
      • Apr 2001 - Dec 2002

      I was responsible for managing a large team of web developers implementing custom Order Management and Warehouse Logistics applications for three separate clients at New Breed Corporation using ASP, HTML/JavaScript, Visual Basic 6, SQL Server & Oracle. I was also responsible for coding, testing, database design, technical specifications and interface development on all of these projects. I have also developed and implemented software on New Breed’s new family of applications using Java, JSP, Tomcat, Apache, Struts, Forte and Oracle.

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • eBusiness Architect
      • Apr 2000 - Apr 2001

      Responsible for the initial research and analysis, technical architecture, data flow & modeling and also development for several B2B & B2C eCommerce sites. In this position I also had direct management responsibilities and had other developers and a DBA reporting to me. Also responsible for pilot project utilizing i2 Technologies CMS environment and Java 2, servlets, JSP and Oracle 8 to design and develop a B2B eCommerce site. Additional responsibilities included ongoing development and support for many eCommerce web sites using ASP, VB 6, SQL Server 7 & Oracle 8i including extensive use of stored procedures on both databases.

    • United States
    • Software Development
    • Software Developer - Consultant
      • Jul 1999 - Apr 2000

      Consultant team Leader at Wachovia Bank for a group of 6 client/server developers utilizing 3-tier design with Visual Basic, COM Business Objects and COBOL DB2 Stored Procedures accessed via ADO. Consultant team Leader at Wachovia Bank for a group of 6 client/server developers utilizing 3-tier design with Visual Basic, COM Business Objects and COBOL DB2 Stored Procedures accessed via ADO.

    • Software Developer - Consultant - C5
      • Jan 1997 - Jul 1999

      Designed, Developed and supported an Electronics Component BOM quoting system for Pioneer Standard Electronics in Cleveland, OH.Developed a High Level Design Document for a global sales automation application for DIMON in Danville, VA.Supported an upgrade from Access 97 to SQL Server for Inacom, Inc.Prima eventually was purchased by Norstan Consulting in 1997. Designed, Developed and supported an Electronics Component BOM quoting system for Pioneer Standard Electronics in Cleveland, OH.Developed a High Level Design Document for a global sales automation application for DIMON in Danville, VA.Supported an upgrade from Access 97 to SQL Server for Inacom, Inc.Prima eventually was purchased by Norstan Consulting in 1997.

    • Systems Software Specialist
      • Jul 1996 - Jan 1997

      VB6 and COBOL/DB2 mainframe development of ACH banking systems for Wachovia Bank. VB6 and COBOL/DB2 mainframe development of ACH banking systems for Wachovia Bank.

    • United States
    • Civic and Social Organizations
    • Team Leader/Manager
      • Oct 1992 - Jul 1996

      Development manager responsible for complete project life cycle of all application development and special promotions for US Airways Marketing Services and Dividend Miles Service Center in addition to direct management responsibilities for 8 employee and 11 contract software developers. Development manager responsible for complete project life cycle of all application development and special promotions for US Airways Marketing Services and Dividend Miles Service Center in addition to direct management responsibilities for 8 employee and 11 contract software developers.

    • Software Developer - Consultant
      • Jun 1991 - Oct 1992

      Mainframe COBOL/IMS/VSAM development for AT&T Human Resources applications. Mainframe COBOL/IMS/VSAM development for AT&T Human Resources applications.

    • United States
    • Hospitals and Health Care
    • Systems Analyst
      • Aug 1987 - Jun 1991

      Mainframe development of Hospital scheduling and billing applications. Mainframe development of Hospital scheduling and billing applications.

Education

  • Wake Forest University
    Master of Arts, Liberal Studies
    2009 - 2012
  • Le Moyne College
    Bachelor of Arts, Computer Science
    1983 - 1987
  • Cornell University
    Technology Leadership Certificate
    -
  • Skaneateles High School
    High School Diploma
    1981 - 1983
  • Christian Brothers Academy
    N/A
    1979 - 1981

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