Experience

LiveRamp

• United States
• Advertising Services
• 700 & Above Employee

• Billing Analyst

  • Mar 2022 - Present

  • Generate monthly customer billings for various verticals – TV, Data Store, Resellers • Calculate invoice amounts and reports per contract terms • Promptly and accurately respond to billing questions raised by customers and internal account teams • Assist with ad-hoc projects - research, reporting, and projects • Provide internal and external reports • Maintain process documentation • Support annual audit • Perform SOX controls and maintain documentation • Generate monthly customer billings for various verticals – TV, Data Store, Resellers • Calculate invoice amounts and reports per contract terms • Promptly and accurately respond to billing questions raised by customers and internal account teams • Assist with ad-hoc projects - research, reporting, and projects • Provide internal and external reports • Maintain process documentation • Support annual audit • Perform SOX controls and maintain documentation



Hawke Media

• United States
• Advertising Services
• 100 - 200 Employee

• Billing Analyst

  • Mar 2021 - Mar 2022

  • Responsible for processing invoices • Creating bills based on statements of work • Setting recurring or automated billing • Application of payments • Dispute resolution, billing adjustments, and interaction with the sales team and other stakeholders to resolve issues. • Prepare weekly, monthly, annual, and ad-hoc reports. • Organize records of invoices, contracts, bills and deposits. • Retrieve payments over multiple platforms and reconcile with invoicing. • Responsible for processing invoices • Creating bills based on statements of work • Setting recurring or automated billing • Application of payments • Dispute resolution, billing adjustments, and interaction with the sales team and other stakeholders to resolve issues. • Prepare weekly, monthly, annual, and ad-hoc reports. • Organize records of invoices, contracts, bills and deposits. • Retrieve payments over multiple platforms and reconcile with invoicing.



Pandora

• United States
• Software Development
• 700 & Above Employee

• Billing Analyst

  • Dec 2019 - Mar 2021

  • Responsible for preparing billing requests for advertising campaigns. • Responsible for uploading and understanding 3rd party ad server impression reporting. • Acts as a liaison between Finance and Client Services in reviewing and resolving any delivery discrepancies. • Issues invoices upon receipt of approved billing requests. • Audit orders in our order management system to ensure billing accuracy. • Work with the Credit & Collections team to assist with research of delinquent accounts. • Assists other finance team members in a variety of other finance functions. • Track and resolve credit and billing issues • Excellent customer service skills Show less



MAA

• United States
• Real Estate
• 700 & Above Employee

• IT Utilities Billing Analyst

  • Sep 2018 - Aug 2019

  • Provides support, troubleshooting, customer service and evaluations for all utility programs. • Contacts property management regularly to verify information and ensure its accuracy in reports and to properly • support each of the programs and their success. • Creates reports weekly, monthly and ad hoc for utility programs to help produce optimum results. • Monitors and reports on utility rates, variances and usage trends as compared to utility budget. • Manages all residential utility bills on a monthly basis. • Monitors the performance of utility expenses and utility reimbursement/billing programs for all properties by • creating, monitoring, and distributing all utility reports. • Analyzes issues on a daily and weekly basis to gauge their status and determine where corrections are needed; • discovers opportunities within utility programs that may require further evaluation to improve performance. • Evaluates and suggests changes in accounts payable data and billing processes for utilities. • Performs high-level calculations, trend analysis, and quality control on all utility programs. • Performs other related duties as assigned to meet the needs of the business. Show less



ClickDimensions

• United States
• Software Development
• 100 - 200 Employee

• Assistant Accountant

  • Jan 2017 - Aug 2018

  • Reconcile trade programs to ensure accurate financial reporting • Working with customers and our sales team to ensure accuracy of sales and accounting documents. • Payroll tasks including reconciliation reports, 401k contributions, bonus and commission calculations. • Forecast vs Budget analysis and reporting down to the employee level. • Contacting customers to resolve Accounts Receivable aging. • Assisting with the reconciliation of General Ledger accounts. • Completing basic Accounts Payable functions. • Assisting with the development of our partner payment program. Show less



King & Prince Seafood

• Food and Beverage Manufacturing
• 100 - 200 Employee

• Customer Finance Analyst

  • Jan 2015 - Jan 2017

  • Reconcile trade programs to ensure accurate financial reporting • Audit financial data to ensure that all data is being reported consistently/accurately • Prepare weekly and monthly reports of sales, volume, margins, and trade spending • Provide sales management team with profit and loss (P&L) reports for specific customers and/or products • Identification of potential trends affecting sales and trade spending and making recommendations for supporting decision making by the sales team • Assist sales management team with analysis of potential trade programs • Evaluates and recommends process improvements to increase efficiency and increase service levels to internal and external customers • Exercises independent judgment to apply approved company policies and accepted accounting practices to process financial transactions and preparation of reports • Demonstrate efficient communication with sales management team and brokers • Responsible for fulfilling requests and generating reports that may be requested from, but not limited to, sales management team • Participate in special projects as required Show less



Kohl's

• United States
• Retail
• 700 & Above Employee

• Executive Intern

  • May 2013 - Aug 2013

  • Led a group of associates in the daily functions of opening, facilitating and closing a company store. • Worked on a project to create and develop a business plan for a improving company customer service scores and increasing the amount of credit applications by implementing an employee enrichment plan. • Gained experience in upper level management by working in the role of a store manager of a Kohl’s store. • Led a group of associates in the daily functions of opening, facilitating and closing a company store. • Worked on a project to create and develop a business plan for a improving company customer service scores and increasing the amount of credit applications by implementing an employee enrichment plan. • Gained experience in upper level management by working in the role of a store manager of a Kohl’s store.