Ma. Chloe Roschelle Espinola
Executive Virtual Assistant at Virtudesk- Claim this Profile
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Topline Score
Bio
Credentials
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Navigating Google Workspace
Department of Information and Communications TechnologyMar, 2023- Nov, 2024 -
Basic Microsoft Excel Application
Department of Information and Communications TechnologyApr, 2022- Nov, 2024 -
Basic Microsoft Powerpoint Application
Department of Information and Communications TechnologyApr, 2022- Nov, 2024 -
Basic Microsoft Word Application
Department of Information and Communications TechnologyApr, 2022- Nov, 2024
Experience
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Virtudesk
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United States
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Executive Virtual Assistant
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Apr 2023 - Present
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TELUS International Philippines
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Philippines
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Feb 2020 - Feb 2023
UBER DIAMOND• Handling Special / VIP drivers specializing in Account/s and Payment/s
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Sep 2019 - Feb 2020
UBER - IBP (Inbound Phone)• Handling Regular and Basic driver needs
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Teleperformance
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Representative
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Jan 2019 - Sep 2019
Telstra HiJack Sales Consumer • Give accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints • Managed to up-sell products by focusing on customer’s past purchase • Properly directed inbound calls in phone queues to improve call flow • Upgrade service and offer additional services packages or options • Terminate/Disconnect customer plan upon end of contract Telstra HiJack Sales Consumer • Give accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints • Managed to up-sell products by focusing on customer’s past purchase • Properly directed inbound calls in phone queues to improve call flow • Upgrade service and offer additional services packages or options • Terminate/Disconnect customer plan upon end of contract
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Toni Evangelista Hair Salon
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Philippines
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Liaison Officer
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Jan 2018 - Jan 2019
• Responsible for handling remittance of monthly employees contributions of SSS, Pag-ibig and Philhealth • Ensure that all payments for SSS, Pag-ibig and Philhealth are remitted on time • Responsible for handling remittance of monthly employees contributions of SSS, Pag-ibig and Philhealth • Ensure that all payments for SSS, Pag-ibig and Philhealth are remitted on time
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Espinola Tutorial Center
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Philippines
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Academic Tutor
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Jan 2018 - Dec 2018
• Tutored in all academic subject areas and guided students in test-taking strategies, notetaking, prioritizing assignments and studying for exams. • Tutored students who were at risk of failing or had a struggled with a subject • Created games and alternative methods of tutoring to keep the students interested in subjects. • Tutored in all academic subject areas and guided students in test-taking strategies, notetaking, prioritizing assignments and studying for exams. • Tutored students who were at risk of failing or had a struggled with a subject • Created games and alternative methods of tutoring to keep the students interested in subjects.
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HTP Clothing Brand
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Philippines
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Stock Supervisor
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Jul 2017 - Jan 2018
• Provided accurate monitoring of stocks and current inventory data. • Supervised and coordinate the disbursement and delivery of supplies and equipment to storage areas. • Preparing and submitting reports of inventory balance and shortage to ensure appropriate actions. • Adjusting errors in computation, after verifying clerical computations against physical stock counts. • Provided accurate monitoring of stocks and current inventory data. • Supervised and coordinate the disbursement and delivery of supplies and equipment to storage areas. • Preparing and submitting reports of inventory balance and shortage to ensure appropriate actions. • Adjusting errors in computation, after verifying clerical computations against physical stock counts.
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Fixed Focus Digital Photography Studio
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Philippines
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Secretary
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Oct 2016 - May 2017
• Used Adobe Photoshop system for layout design and other related photo editing. • Assisting the owner for document purposes. • Produced detailed company financial activities. • Used Adobe Photoshop system for layout design and other related photo editing. • Assisting the owner for document purposes. • Produced detailed company financial activities.
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Education
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Golden Minds College
Associate's degree, Computer Secretarial