Ma. Chloe Roschelle Espinola

Executive Virtual Assistant at Virtudesk
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Contact Information
us****@****om
(386) 825-5501
Location
Central Luzon, Philippines, PH

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Bio

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Credentials

  • Navigating Google Workspace
    Department of Information and Communications Technology
    Mar, 2023
    - Nov, 2024
  • Basic Microsoft Excel Application
    Department of Information and Communications Technology
    Apr, 2022
    - Nov, 2024
  • Basic Microsoft Powerpoint Application
    Department of Information and Communications Technology
    Apr, 2022
    - Nov, 2024
  • Basic Microsoft Word Application
    Department of Information and Communications Technology
    Apr, 2022
    - Nov, 2024

Experience

    • United States
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Executive Virtual Assistant
      • Apr 2023 - Present

    • Philippines
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
      • Feb 2020 - Feb 2023

      UBER DIAMOND• Handling Special / VIP drivers specializing in Account/s and Payment/s

      • Sep 2019 - Feb 2020

      UBER - IBP (Inbound Phone)• Handling Regular and Basic driver needs

    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Jan 2019 - Sep 2019

      Telstra HiJack Sales Consumer • Give accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints • Managed to up-sell products by focusing on customer’s past purchase • Properly directed inbound calls in phone queues to improve call flow • Upgrade service and offer additional services packages or options • Terminate/Disconnect customer plan upon end of contract Telstra HiJack Sales Consumer • Give accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints • Managed to up-sell products by focusing on customer’s past purchase • Properly directed inbound calls in phone queues to improve call flow • Upgrade service and offer additional services packages or options • Terminate/Disconnect customer plan upon end of contract

    • Liaison Officer
      • Jan 2018 - Jan 2019

      • Responsible for handling remittance of monthly employees contributions of SSS, Pag-ibig and Philhealth • Ensure that all payments for SSS, Pag-ibig and Philhealth are remitted on time • Responsible for handling remittance of monthly employees contributions of SSS, Pag-ibig and Philhealth • Ensure that all payments for SSS, Pag-ibig and Philhealth are remitted on time

    • Academic Tutor
      • Jan 2018 - Dec 2018

      • Tutored in all academic subject areas and guided students in test-taking strategies, notetaking, prioritizing assignments and studying for exams. • Tutored students who were at risk of failing or had a struggled with a subject • Created games and alternative methods of tutoring to keep the students interested in subjects. • Tutored in all academic subject areas and guided students in test-taking strategies, notetaking, prioritizing assignments and studying for exams. • Tutored students who were at risk of failing or had a struggled with a subject • Created games and alternative methods of tutoring to keep the students interested in subjects.

    • Stock Supervisor
      • Jul 2017 - Jan 2018

      • Provided accurate monitoring of stocks and current inventory data. • Supervised and coordinate the disbursement and delivery of supplies and equipment to storage areas. • Preparing and submitting reports of inventory balance and shortage to ensure appropriate actions. • Adjusting errors in computation, after verifying clerical computations against physical stock counts. • Provided accurate monitoring of stocks and current inventory data. • Supervised and coordinate the disbursement and delivery of supplies and equipment to storage areas. • Preparing and submitting reports of inventory balance and shortage to ensure appropriate actions. • Adjusting errors in computation, after verifying clerical computations against physical stock counts.

    • Secretary
      • Oct 2016 - May 2017

      • Used Adobe Photoshop system for layout design and other related photo editing. • Assisting the owner for document purposes. • Produced detailed company financial activities. • Used Adobe Photoshop system for layout design and other related photo editing. • Assisting the owner for document purposes. • Produced detailed company financial activities.

Education

  • Golden Minds College
    Associate's degree, Computer Secretarial
    2015 - 2017

Community

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