Director Of Operations

• May 2019 - Present

-Built SKU & inventory processing system to accurately handle 2000+ unique SKUs at any one time, enabling us to double capacity.-Migrated ecommerce platforms from Squarespace to Shopify, and fulfillment from in-house to a 3PL.-Designed & implemented an updated barcode system to reduce shipping errors by more than 60%, and cut down on inventory mistakes.

Operations Manager & Flying Carpet Dispatcher

• Jul 2017 - May 2019

Design Manager

• Jan 2014 - Jan 2017

As Design Manager at AHI, I continued my previous responsibilities of sourcing, merchandising, and designing, but expanded in every way from a small specialty shop serving mainly expats to a vibrant luxury brand with a largely local clientele. Upon relocation into the larger space, we introduced new brands and product categories, as well as more exclusive design.Key Achievements:- Increased frequency of design projects to 3-5 full residential jobs per year, generally including a minimum of 50% custom furniture production.- Standardized and expanded upholstery line to a catalog of over 60 styles, and developed AHI's first in-house furniture collection. Worked on all stages of the process, from concept to sampling to production.- Supervised renovation and move into a doubled showroom space, as well as expansion of the design department from 1 to 4 full-time designers.

Design Assistant

• Feb 2011 - Jan 2014

During my early years at Austin Home Interiors, I focused offering interior design consultations to retail clients, mostly expats. I sourced American-designed furniture from local factories as well as additional art, fabric, and antiques in Bangkok and Yangon. I was also responsible for merchandising the showroom, and the continual mixing and re-mixing of inventory to display a fresh look has always been one of my favorite puzzles.Key Achievements:- Completed two major residential projects, including an 11,000 sqf. villa on the coast of Central Vietnam. This project included space planning, coordination with the architect, contractor, and project manager, and the design and production of 42 custom furniture pieces.

EFL Instructor

• Oct 2009 - Dec 2010

After graduating from Queens, I moved to Vietnam in search of adventure and broader perspectives. Taught students of all ages and ability levels, including pre-school, professional, and TOEIC/TOEFL. Improved existing curriculum with the addition of syllabi, learning targets and comprehensive tests. After graduating from Queens, I moved to Vietnam in search of adventure and broader perspectives. Taught students of all ages and ability levels, including pre-school, professional, and TOEIC/TOEFL. Improved existing curriculum with the addition of syllabi, learning targets and comprehensive tests.

Teaching Assistant

• Jan 2009 - May 2009

Aided in lesson planning and problem solving for an upper-level Philosophy/Religion seminar. Taught 4 classes in their entirety; assisted professor for all others. Introduced and implemented the use of an internet-based forum as an additional platform for class discussion. Aided in lesson planning and problem solving for an upper-level Philosophy/Religion seminar. Taught 4 classes in their entirety; assisted professor for all others. Introduced and implemented the use of an internet-based forum as an additional platform for class discussion.

Assistant to the Director

• May 2008 - May 2009

Assisted the Director and Board during the Center's first year in creating a database of local and national contacts, planning events, and maintaining the Center's website. Compiled a report on the work of other such organizations in order to guide the Center's efforts, programming, and mission statement. Assisted the Director and Board during the Center's first year in creating a database of local and national contacts, planning events, and maintaining the Center's website. Compiled a report on the work of other such organizations in order to guide the Center's efforts, programming, and mission statement.

Orientation Board Student Chair

• May 2008 - Aug 2008

Coordinated the arrival, check-in and move-in of over 400 freshman and transfer students, including supervising a student help force of 50. Redesigned and updated the "Queens Guide" publication for new students through communication with faculty and staff members, and added a 35-page section on the city of Charlotte. Coordinated the arrival, check-in and move-in of over 400 freshman and transfer students, including supervising a student help force of 50. Redesigned and updated the "Queens Guide" publication for new students through communication with faculty and staff members, and added a 35-page section on the city of Charlotte.