Executive Assistant To Chief Executive Officer

• Aug 2021 - Present

Administrative Assistant Reception at Vancouver Island Psychological Services

• Jan 2021 - Aug 2021

Administrative Assistant

• Jun 2020 - Jan 2021

• Support the Executive Director • Support the Board of Directors, Steering and Governance & Policy Committees • Coordinate the administrative infrastructure • Coordinate Society membership • Maintain Human Resource Manual, ensuring best practices in employment and employment management • Maintain extensive knowledge of Microsoft 365 • Maintain information storage and retrieval systems • Maintain primary liaison with vendors and service providers for office infrastructure • Maintain positive working relationship with internal and external stakeholders and service providers, including executive and administrative staff Having been contracted to cover a leave of absence, my contract was extended for a further period of time. Show less

Area Administrator

• May 2019 - Mar 2020

• Managing, conveying and distributing office and Foundation information • Communicating information about programs, policies and resources to the public • Coordinating office volunteers • Managing area office finances and overall operations • Support Community Fundraisers and Fundraising events • Managing, conveying and distributing office and Foundation information • Communicating information about programs, policies and resources to the public • Coordinating office volunteers • Managing area office finances and overall operations • Support Community Fundraisers and Fundraising events

Manager of Administration; Manager of Volunteers

• Jun 2011 - Apr 2019

Comprehensive administration support for non profit organisation including: • Oversee reception area ensuring all clients, visitors and phone callers are welcomed and assisted. • Upkeep of database of clients, donors and community supporters • Volunteer coordination with a team of up to 100 volunteers (interviewing and screening, job descriptions and other supporting paperwork, suitable placement, orientation and training) • Financial record keeping • Event planning (such as AGM, annual BBQ Picnic, Holiday Celebration, client workshops etc) • Interface between the Society and external providers • Maintain Outlook diaries • Maintain effective letter thanking system for donors. • Arrange logistics for campaign, newsletter and other mailouts, as well as special projects undertaken by the Society • Assisting the Executive Director in preparation of quarterly newsletter • Coordinate repair/replacement/servicing of office equipment and furniture • Maintain stationary, program and facility supplies. • Maintain Society Petty Cash Show less

Director

• Jan 2000 - Mar 2014

Managed all administration for sailing school owned together with my husband. Tuition on keel boats from basic all the way up to offshore Yachtmaster. "Club Sail" for boaters without a boat! "Cruising Club" for boaters who want to develop skills to go cruising. Safe boating for all. Managed all administration for sailing school owned together with my husband. Tuition on keel boats from basic all the way up to offshore Yachtmaster. "Club Sail" for boaters without a boat! "Cruising Club" for boaters who want to develop skills to go cruising. Safe boating for all.

Administrative Secretary

• Mar 2004 - Apr 2011

• Managed reception and switchboard. • Support to Management team. • Created and maintained room booking system. • Maintained Society Policies and Procedures. • Maintained petty cash. • Recorded minutes for Board of Directors, Labour Management and Health & Safety Committees. • Maintaining Society records; created and maintained archiving system; maintained personnel records. • Researched and worked with implementing donor database; created and maintained record system. • Created and oversaw campaign mailouts and other fundraising events. • Oversaw organisation of annual Golf Tournament. Show less

Volunteer/Contractor

• 1995 - 2009

• Supported survivors of crime and trauma, both during and for a period of time following a traumatic event. • As a volunteer: was a team leader with a group of volunteers; created and carried out orientations for new volunteers; scheduled volunteers for crisis team coverage; was back up support to volunteers on crisis calls outside of regular office hours. • Contracts included: supporting volunteer team up up to 80 people with information/mentoring and maintaining equipment and other materials; oversaw services for victims of crime with support in court orientations and obtaining updated police and court information; supervised volunteer files offering feedback and guidance as needed; pulling files from Police records for follow up of potential victims of crime/trauma; co-facilitated 90 hour training for new volunteers; created records and recording mechanisms for training as well as all training and handout materials. • Continued volunteering with another Police Victim Services office for period of time after leaving the Victoria office Show less

Receptionist

• Jul 2002 - Feb 2004

• Received and booked in patients coming to clinic • Maintained booking system • Maintained fee collecting system • Assisted and supported patients as needed (methadone clinic) • Received and booked in patients coming to clinic • Maintained booking system • Maintained fee collecting system • Assisted and supported patients as needed (methadone clinic)

Co-Coordinator

• Nov 2000 - Aug 2003

• Recruiting, training and supporting volunteers whose work involved supporting very high needs individuals being released from the prison system. • Liaison between "The Circle" and Corrections personnel. • Meeting with potential "Circle member", gathering information including reading of files to aid with assessment of risk and support. • Recruiting, training and supporting volunteers whose work involved supporting very high needs individuals being released from the prison system. • Liaison between "The Circle" and Corrections personnel. • Meeting with potential "Circle member", gathering information including reading of files to aid with assessment of risk and support.

Secretary

• Feb 1996 - Nov 1999

• Prepared all course offerings, including two University Certificate programs, twice per year for publication and sales • Managed all mail lists and mailout of course offerings for up to 10,000 recipients, twice per year • Interacted with students, speakers and lecturers, helping with registrations and any problems. • Dealt with all department communications with department manager. Prior to this, was in the UK: • Sussex Police (civilian staff) – Maintaining criminal records; processing traffic and minor crimes for Court • Graham Builders Merchants – Department Secretary, later promoted to Branch Manager Secretary • Parker Pen UK – started as a temporary employee but was soon brought onto the Sales and Marketing team as a secretary with three different National Account Managers Show less