McKenzie Towns
Director of Marketing and Customer Experience at PooPrints- Claim this Profile
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Bio
Experience
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PooPrints
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United States
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Biotechnology
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1 - 100 Employee
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Director of Marketing and Customer Experience
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Jan 2023 - Present
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BioPet Laboratories
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United States
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Biotechnology Research
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1 - 100 Employee
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Director of Marketing and Customer Experience
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Jan 2023 - Present
Knoxville, Tennessee, United States
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Director of Sales Operations
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Apr 2022 - Feb 2023
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Manager, Sales Operations
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May 2019 - Apr 2022
Knoxville, Tennessee
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Sales and Marketing Associate
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Jun 2015 - May 2019
Knoxville, Tennessee Area BioPet Laboratories is a biotechnology company specializing in animal genetics. The full-service ISO 17025:2017 accredited laboratory adheres to all international standards for testing laboratories, providing comprehensive DNA analysis and reporting. • Rebrand multiple BioPet product lines with new logos and slogans • Brainstorm and create new product lines and services • Monthly data compilation and analysis to determine best sales practices and performance • Integrated sales… Show more BioPet Laboratories is a biotechnology company specializing in animal genetics. The full-service ISO 17025:2017 accredited laboratory adheres to all international standards for testing laboratories, providing comprehensive DNA analysis and reporting. • Rebrand multiple BioPet product lines with new logos and slogans • Brainstorm and create new product lines and services • Monthly data compilation and analysis to determine best sales practices and performance • Integrated sales and customer data into Zoho CRM platform and adapt necessary sales processes to encourage use of CRM platform • Create dynamic social media posts on Facebook to increase brand awareness • Maintain 6 company/product websites in both WordPress and Wix platforms
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Randy Boyd for Governor
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United States
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Merchandise Coordinator
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May 2017 - Sep 2018
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WATE 6 On Your Side
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United States
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Media Production
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1 - 100 Employee
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News Intern
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May 2017 - Aug 2017
Knoxville, Tennessee Area
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U.S. House of Representatives
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United States
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Legislative Offices
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700 & Above Employee
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Congressional Intern
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Jun 2016 - Aug 2016
Washington D.C. Serving as a Congressional Intern for Rep. Stephen Fincher (TN-08) gave me a deeper understanding of the inner-workings United States Government's legislative branch: Guided comprehensive and detailed tour of the U.S. Capitol and its affiliated office buildings Assisted press secretary in increasing social media presence through drafting Facebook and Twitter posts Thoroughly researched information to draft memos regarding current legislation Assisted in crafting informative and… Show more Serving as a Congressional Intern for Rep. Stephen Fincher (TN-08) gave me a deeper understanding of the inner-workings United States Government's legislative branch: Guided comprehensive and detailed tour of the U.S. Capitol and its affiliated office buildings Assisted press secretary in increasing social media presence through drafting Facebook and Twitter posts Thoroughly researched information to draft memos regarding current legislation Assisted in crafting informative and eloquent responses to constituent inquiries Effectively fielding multiple phone calls and providing responsive customer service skills Show less
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Education
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University of Tennessee-Knoxville
Bachelor's of Science in Communication, Political Science; Journalism and Electronic Media