Experience

Team Velocity

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Account Manager

  • Aug 2022 - Present



Inspire Closing Services

• United States
• Financial Services
• 1 - 100 Employee

• Corporate Trainer/Team Lead

  • Mar 2020 - Aug 2022

  -Conduct new hire training classes using Webex Meetings or Microsoft Teams with 8-16 new hire trainees in each class-Send daily detailed reports on each trainee to the Vice President, Directors, and Managers to outline the strengths and skill set of each trainee to determine which department they will excel in-Create and develop training materials for the Closing, Disbursement, Post Closing, Fax Backs, Missing Package, and Client Relations teams using Microsoft Word, Excel, and iConnect-Conduct cross-training classes for existing employees/managers/directors with classes of 4-10 trainees-Collaborate with Corporate Trainers at our sister companies to develop successful strategies and improve training systems-Conducted Shadow training for any individuals struggling with daily job duties-Assist various departments with organizing, re-formatting, and expanding their current department training guides-Act as a Team Lead for any teams that need assistance regarding training, production, or daily job duties and reports. This includes all job duties listed in the Closing Coordinator Team Lead section below. Awards: 2021 Q4 Employee of the Quarter, 2021 Employee of the Year finalist Show less

• Closing Coordinator Team Lead

  • Nov 2019 - Mar 2020

  - Manage and review daily work-in-progress report-Delegate and oversee daily work operations for 10 employees -Responsible for finalizing all aspects involved in the loan closing process, communicating with clients, borrowers, internal staff and outside agencies to facilitate closings in a timely manner consistent with company-defined standards.- Responsible for finalizing all aspects involved in the loan closing process including communicating with clients, borrowers, internal staff, and outside agencies to facilitate all closing issues in a timely manner consistent with company-defined standards.-Coach team to meet collective production expectations by completing 100-200+ closings daily-Working with Signing Agents, Attorneys, and various lenders to address any questions or issues that come up before/during/after the time of closing. Show less



TMM, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Origin Services Coordinator

  • Mar 2017 - Nov 2019

  -Process Pre-Move survey inspections by accurately inputting data into Utopia, the Military DPS system, and Unigroup-Pull reports and conduct audits to maximize team efficiency and prevent loss of revenue-Coordinate Third Party Service orders for specialty household good items-Educate internal and external partners on changes and addendums in military regulations-Maintained partner relationships by effectively communicating with government entities and contracted agents

• Document Specialist

  • Jul 2016 - Nov 2019

  - Review documents for accuracy and compliance with 400NG Military Tariff standards- Utilize Kodak and proprietary database systems to manage documents- Respond promptly to all document requests from agents and government entities- Upload documents effectively and efficiently to ensure prompt payment to contracted agents and third-party providers



Self Employed

• Kearney, Nebraska

• Nanny

  • Jan 2014 - Jul 2016

  -Organize fun and educational games and activities to encourage mental development -Organize children’s daily schedules including meals, school, and recreational activities -Complete all daily housework, including laundry, dishes, sweeping, moping, and maintaining an orderly house -Maintain accurate daily records of children’s individual activities, behaviors, meals, and naps -Administer medication and minor first aid to sick and injured children -Provide a child friendly environment with engaging activities inside and outside -Organize activities that promote the children’s physical, mental, and social well-being Show less