Experience

Paradis Ice cream

• United States
• Restaurants
• 1 - 100 Employee

• Manager

  • Nov 2015 - Present

  • Train and supervise employees on customer service, cash handling, and cleaning procedures• Improve sales and encourage positive employee morale• Create weekly schedules and develop procedural documents for store tasks• Keep store inventory and place online orders as needed• Responsible for ensuring a safe and clean environment• Resolve all issues that arise in the store• Cash handling, and extensive experience on Micros, Square, and Clover POS systems•… • Train and supervise employees on customer service, cash handling, and cleaning procedures• Improve sales and encourage positive employee morale• Create weekly schedules and develop procedural documents for store tasks• Keep store inventory and place online orders as needed• Responsible for ensuring a safe and clean environment• Resolve all issues that arise in the store• Cash handling, and extensive experience on Micros, Square, and Clover POS systems• Promoted products and the brand with positive customer service Show more Show less



Metropolitan Stevedore Company, Inc.

• United States
• Maritime Transportation
• 1 - 100 Employee

• Guest Service Agent

  • Sep 2015 - Sep 2016

  • Collaborated with Customs and Border Protection to ensure safe embarkation and debarkation• Verified important documentation, such as passport, visas, and birth certificates• Utilized customer service skills while addressing and resolving all passenger requests