McKenna Ceci
Staffing & Logistics Manager at Birch Event Design- Claim this Profile
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Bio
Credentials
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Personal Finances for Self-Reliance
The Church of Jesus Christ of Latter-day SaintsJan, 2020- Nov, 2024 -
Microsoft Excel 2013 Certification
CourseHorse
Experience
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Birch Event Design
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United States
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Events Services
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1 - 100 Employee
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Staffing & Logistics Manager
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May 2023 - Present
Work in collaboration with the Head of Operations & Staffing & Logistics Director. Book travel and accommodations for staff and freelancers, as well as manage their schedules, transportation, and logistics during events. Find, hire, and onboard staff and freelancers in different cities and markets as needed. Collaborate with the lead producer and event managers to ensure that staffing and logistics needs are met. Be on-call during event set-ups to ensure smooth operations and troubleshoot any issues that may arise. Manage the logistics of all events and staff including but not limited to; transportation, trucking, accommodation, meals, travel, and event equipment. Always proactively looking for ways to improve the department in terms of efficiency and cost savings. Show less
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YONDR
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United States
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Consumer Services
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1 - 100 Employee
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Shipping & Logistics Manager
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Nov 2022 - Apr 2023
Manage Logistics Coordinator. Initiate and manage routing plan. Book and track inbound logistics via ocean & air. Oversee tracking & booking of domestic shipping logistics for shows, events, and partnerships. Oversee inventory levels within multiple warehousing facilities. Act as a primary liaison with the third-party warehouses with respect to daily operations. Perform regular visits to warehousing facilities. Foster and maintain professional, efficient, positive relationships with vendors, venues, clients and internal teams through email & phone communication. Initiate and manage other supply chain projects and initiatives. Show less
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Event Production & Supply Chain Coordinator
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Nov 2021 - Nov 2022
Work in collaboration with the Director of Logistics to coordinate routing plans, warehouse planning and oversee daily correspondence with 3PLs. Coordinate shipping logistics across North America, Canada, Australia, and Europe for shows/ events & schools. Daily data entry of shipments through global supply chain portal. Track and report inventory levels weekly within multiple warehousing facilities. Maintain and improve day-to-day operations at warehousing facilities: processing inbounds, pick & packing orders, processing returns. Perform regular visits to warehousing facilities. Foster and maintain professional, efficient, positive relationships with vendors, performance venues, clients and internal teams through email & phone communication. Manage multiple concurrent events end to end from planning to execution. Act as Yondr’s on-site lead and point of contact for partners, event staff and internal teams. Recruit, train, and manage regional staff with tour managers, event managers and event staff. Maintain budget, book travel, organize payments to vendors. Show less
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Talking Tables Ltd | B Corp
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United Kingdom
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Wholesale Import and Export
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1 - 100 Employee
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Key Account Coordinator
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Jun 2021 - Oct 2021
Manage order fulfillment for Key Account customers for Talking Tables Brand & subsidiary Table Fun Brand customers through EDI platform and internal ERP system. Manage outbound transportation. Monitor domestic warehouses on East & West coast to uphold SLA. Assist with assortment plans and new line forms for item setup. Merchandising for Key Accounts. Track & report weekly sales data. Liaising with factories. Work with Supply Chain & Logistics Manager to ensure delivery dates are met on inbound transportation. Daily maintenance of CRM system. Provide support to multiple international Sales Account Managers. Attend seasonal customer meetings and Trade shows across country. Show less
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Key Account Support
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Apr 2018 - Jun 2021
Process and manage order fulfillment for Key Account customers located in North America & Canada through use of EDI platform and ERP system. Route POs and manage outbound transportation. Monitor domestic warehouse to uphold SLA. Maintenance of Amazon Vendor Central: order processing and merchandising. Online marketplace setup and merchandising. Track weekly sales data. Work with Supply Chain & Logistics Manager to ensure delivery dates are met with factories on inbound transportation. Daily maintenance of CRM system. Provide support to multiple Sales Account Managers in the US and UK. Attend seasonal customer meetings and Trade shows across country. Show less
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Customer Service Representative
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Sep 2017 - Apr 2018
Work hand in hand with road representatives from multiple different rep groups. Monitor and answer customer queries through written and verbal communication. Process trade applications for new independent retailers. Complete NLF for product addition. Process B2C & B2B web orders. Support VP of US Sales.
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Broadway Roulette
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United States
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Entertainment Providers
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Ticketing Operations Assistant
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May 2018 - Mar 2020
Serve as a customer-facing representative of Broadway Roulette and its values. Responsible for ensuring Broadway show tickets are delivered to customers within one-hour window before their showtimes, requiring communication via both text message and in-person. Exhibit a general knowledge of the Broadway industry by directing customers to their theatres. Serve as a customer-facing representative of Broadway Roulette and its values. Responsible for ensuring Broadway show tickets are delivered to customers within one-hour window before their showtimes, requiring communication via both text message and in-person. Exhibit a general knowledge of the Broadway industry by directing customers to their theatres.
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Baseline Theatrical
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United States
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Entertainment
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1 - 100 Employee
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Yondr Manager
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Oct 2019 - Jan 2020
Contribute to the overall goal of creating a phone-free environment for the actors and the audience during Freestyle Love Supreme. Manage a team Yondr staff in customer facing front of house position by greeting patrons and deescalating situations using verbal communication. Usage of Sling scheduling platform. Assign Yondr representatives aisle positions for shifts. Contribute to the overall goal of creating a phone-free environment for the actors and the audience during Freestyle Love Supreme. Manage a team Yondr staff in customer facing front of house position by greeting patrons and deescalating situations using verbal communication. Usage of Sling scheduling platform. Assign Yondr representatives aisle positions for shifts.
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University of Evansville
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United States
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Higher Education
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500 - 600 Employee
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Recruitment Manager
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Aug 2015 - May 2017
Work in collaboration with the Department Chair, Managing Director, and admissions personnel to oversee correspondence with prospective students. Daily maintenance of CRM database system, drafting and executing mailings, and managing recruitment team accountable for providing recruitment services for Dept of Theatre. Responsible for packing supplies for recruiting trips and the organization of faculty travel itineraries. Work in collaboration with the Department Chair, Managing Director, and admissions personnel to oversee correspondence with prospective students. Daily maintenance of CRM database system, drafting and executing mailings, and managing recruitment team accountable for providing recruitment services for Dept of Theatre. Responsible for packing supplies for recruiting trips and the organization of faculty travel itineraries.
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Education
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2013 - 2017
University of Evansville
Bachelor of Fine Arts - BFA, Acting -
2015 - 2015
Harlaxton College
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2015 - 2015
Harlaxton College
Community
