Experience

JetBlue Vacations

• 1 - 100 Employee

• Travel/Planning Expert

  • Oct 2021 - Present

  - Generated $200,000+ in avg monthly sales with over 30% conversion rate- Customized travel plans and resolved issues for 500+ clients monthly- Provided destination and budget expertise to maximize client experience- Assisted new agents by reviewing operational concerns - Generated $200,000+ in avg monthly sales with over 30% conversion rate- Customized travel plans and resolved issues for 500+ clients monthly- Provided destination and budget expertise to maximize client experience- Assisted new agents by reviewing operational concerns



Utah Valley Refugees

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Community Garden Manager

  • May 2021 - Present

  -Directed initiatives for finding a plot, planting crops, and continuously maintaining community garden for approximately 40 refugees-Accrued $4,500 for garden efforts through local grants-Planned and organized volunteer efforts for all garden activities and associated educational activities-Received certified instruction through USU Master Gardener program to better direct gardening efforts -Directed initiatives for finding a plot, planting crops, and continuously maintaining community garden for approximately 40 refugees-Accrued $4,500 for garden efforts through local grants-Planned and organized volunteer efforts for all garden activities and associated educational activities-Received certified instruction through USU Master Gardener program to better direct gardening efforts



Nu Skin

• United States
• Retail Health and Personal Care Products
• 700 & Above Employee

• Spanish Product Support Specialist

  • Jan 2020 - May 2021

  - Helped provide personalized service and support to over 50 clients daily. -Researched and resolve concerns, providing information regarding company policies and procedures. -Supported bi-lingual new hires to assist customers by providing and clarifying product ingredient information and documenting adverse reactions - Helped provide personalized service and support to over 50 clients daily. -Researched and resolve concerns, providing information regarding company policies and procedures. -Supported bi-lingual new hires to assist customers by providing and clarifying product ingredient information and documenting adverse reactions



Utah State University Extension

• United States
• Higher Education
• 1 - 100 Employee

• FCS Intern

  • May 2019 - Sep 2019

  - Assisted nutrition educator in researching and giving monthly SNAP food demonstrations to adults, children, and youth-Created educational material and budgeted for a 5-hour day camp for 8-14 year-olds to improve health and wellness- Researched, filmed, and edited 6-minute informational video on food dehydration techniques with assistance from county FCS associate professor - Assisted nutrition educator in researching and giving monthly SNAP food demonstrations to adults, children, and youth-Created educational material and budgeted for a 5-hour day camp for 8-14 year-olds to improve health and wellness- Researched, filmed, and edited 6-minute informational video on food dehydration techniques with assistance from county FCS associate professor



Southern Utah University Online Teaching and Learning

• Instructional Design Assistant

  • Jan 2018 - Jun 2019

  -Assisted with Canvas technology support and for 10,000+ students and faculty -Facilitated learning through creating website pages, reviewing online class material, and improving online accessibility with 100% satisfaction- Assisted 5 senior instructional designers in improving course design/function -Assisted with Canvas technology support and for 10,000+ students and faculty -Facilitated learning through creating website pages, reviewing online class material, and improving online accessibility with 100% satisfaction- Assisted 5 senior instructional designers in improving course design/function