Experience

QSATA

• China
• Professional Training and Coaching
• 1 - 100 Employee

• Breakthrough Communication Coach for People Managers, Leaders, + Self-Development Seekers

  • May 2017 - Present

  ❓ Guiding Question: How does breaking-through our biggest communication challenge improve our professional and personal bottom line?Are you paying attention to how much miscommunication and disconnection is eating into your bottom line? Are the right structures in place for improving our ability to communicate, connect, and collaborate with colleagues across teams and functional areas?QSATA builds practical tools for companies and teams to improve communication and problem-solving skills while also building greater trust and connection across organizations. Proven success across in-person, hybrid, and fully-remote work environments.⭐ Trained 1,000+ people from 25 countries in practical 1-on-1 coaching method to quickly build trust and deepen relationships, sharpen problem-solving, critical thinking, and decision-making skills.⭐ Designed, developed, delivered program for 100+ folks from 17 countries in diverse jobs to break-through their biggest interpersonal communication challenge in 30 days.⭐ Designed, developed, delivered personalised programming for the Guinness World Records East Asia 2x leadership teams to improve communication, collaboration, management, and facilitation skills. Show less

• Three People Walking — Community Insights / Wisdom / Storytelling Gathering

  • Apr 2016 - Dec 2021

  ❓ Guiding Question: What happens when we practice a questions-first mindset... as we share about meaningful experiences and valuable learnings and hear others share about theirs?⭐ Three People Walking (3PW) was a weekly community event I stewarded to exchange personal insights, learned wisdom, and improve storytelling skills.⭐ Over 4'ish years, 500+ participated in these gatherings with many people joining on a regular basis. Attendees ranged from 5 to 65 and the sweet spot was somewhere between 25-35.⭐ People walked away feeling more connected, more curious, more open. People gained new insights, picked up helpful reminders, told better stories, and made friends.And through the first two years of the pandemic, the 3PW space helped us to maintain and build connection while being exposed to different perspectives through this weekly practice of sharing, understanding, and learning from each other during a time when tensions and uncertainty were high. Show less



VIRIDESCENT

• United States
• Entertainment Providers
• 1 - 100 Employee

• Mentor

  • Feb 2022 - Present

  ❓ Guiding Question: How do we best help change-makers and sustainability champions to unlock a balanced soul and scale positive impact?🧿 Featured mentor in the Origins 🍃 immersive sustainability workshop for leaders & change-makers.🧿 Led emotional intelligence component of VIRIDESCENT's SLED 🛷 Framework.🧿 Deployed and facilitated the Origins 🍃 Bounce Exchange Community.

• Podcast Co-Host

  • Jun 2022 - Aug 2022

  ❓ Guiding Question: How do we support change-makers and sustainability champions to move through challenges and make better decisions, faster?🧿 Co-Host Season 2 of the #VIRIVERSE ♾️ Live Podcast🧿 We created a space where an anonymous change-maker could break-through their challenge where listeners could benefit from the questions, the ah-ha insights, and the overall process too :)



Khaki Creative & Design

• Co-Founder | Business Development + Project Management Lead ('06-09) | Consultant ('10-15)

  • May 2006 - 2015

  ❓ Guiding Question: How does visual communication lead to the conversation(s) that improve your business bottom line? Starting a design studio, in a foreign country, with a business partner that didn't speak my first language, in an industry I knew nothing about was an incredible education in my 20s. Our studio provided branding, creative, and design services for entrepreneurs, small to medium-sized businesses, and multinational corporations. ⭐ I co-managed a team of 20 full-time and project based collaborators and learned what it was like to communicate with artists and information architects, photographers and printers, designers and developers. ⭐ We completed 100+ VI, logo, website, and print projects in the first 3 years for... ⭐ Microsoft, Nokia, Greenpeace, Société Générale, UPS, BSR, Shokay, and more. All those projects gave me a chance to connect with people across a range of industries with diverse backgrounds -- furniture and fashion, software and microfinance, education and dance, real estate and corporate training, logistics and PR, contemporary art and environmental advocacy, architecture and cybersecurity, movies and banking and mobile devices, solar energy and participatory theatre. Co-Founding Khaki Creative taught me that co-design and co-creation is one of the keys to successful collaboration. And that designing a conversation around who you are, what you do for whom, and why it matters takes a tremendous amount of effort and intention to do well. ALSO, that conversation is an ever-evolving one. Show less



The Linden Centre

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Director of Marketing & Business Development

  • Feb 2011 - Apr 2013

  ❓ Guiding Question: How to do we disrupt the usual travel paradigm and develop a more sustainable one? How do we plan serendipity? I don't feel the same way about staying in a hotel after working at the Linden Centre. We gave so many of our guests the type of personal experience you usually only get when visiting a good friend. And I haven't found anything in my travels since. Perhaps the best way to describe the LC (in my words) are a series of historical sites restored and repurposed into hotels with soul. These courtyard compounds and homes were built around communities who invite guests to experience a unique flavor of cultural tourism. ⭐ During my time at the Centre, we developed the ‘Travel Curating’ team to scale the kind of personalized experience that rated the Centre as the #1 hotel on TripAdvisor in China at the time. ⭐ I trained, supported, and mentored 35 of my teammates around guest experience, storytelling, program design, sales, and feedback so that guests wanted to return + couldn't help but tell their friends about their visit. ⭐ Our TC team designed + facilitated ~20 immersive educational programs for high school to graduate students including American School of Dubai, Duke, Shanghai American School, Middlebury, Sidwell Friends, Stanford, Virginia Tech. ⭐ We served as a channel for feedback between all LC departments, listening to ~30 colleagues challenges + concerns in order to manage and mitigate conflicts and keep the business running smoothly. ⭐ And we developed a guest-in-residence event series where we hosted ~40 researchers, practitioners, and facilitators working on interesting projects to share their experience, wisdom, and expertise with others staying at the Centre. I also served as a daily Ambassador, representation for, and extension of the Founders when meeting, guiding, and entertaining high profile visitors and guests from companies, orgs, media, government. Show less



美丽中国 Teach For China

• China
• Education Administration Programs
• 1 - 100 Employee

• Director of Communications

  • Mar 2010 - Dec 2010

  ❓ Guiding Question: How to transition from an entrepreneurial non-profit education start-up to an organization with meaningful, lasting impact across China? I joined Teach For China (TFC) in the moment it was transitioning from the China Education Initiative (CEI) to TFC. It was in the process of joining the global Teach For All community and was working to further scale it's impact across China. CEI was one of the Khaki Creative clients that inspired me to spend more time working in the social enterprise space and when I joined CEI/TFC as Director of Communications I was excited to wear a number of hats and work across a range of projects under the communication umbrella. TFC had a very unique model at the time, pairing 2 Chinese and 2 American teachers with schools in rural Yunnan Province in need of teaching resource. The bulk of my work focused on internal and external communications, learning and collecting feedback from teaching fellows, as well as the website development process. Show less