Experience

hi5.agency

• United States
• Advertising Services
• 1 - 100 Employee

• Social Content Manager

  • Mar 2023 - Present

  - Help set, strategize and implement social media and communication campaigns and concepts for clients like Prime Gaming, Muppets Mayhem, PAC-MAN, and Spotify Podcasts. As well as assisting in deck creation and copy. - Managed and moderated client social accounts. This included organic content creation and curation, member insights & analysis, monitoring brand activity. -Wrote engaging asset copy and post copy for tiktoks, social media posts, and concepts for digital marketing campaigns. Show less



Roadmap Writers

• United States
• Entertainment Providers
• 1 - 100 Employee

• Script Reader

  • Mar 2023 - Present



AV Squad

• United States
• Advertising Services
• 100 - 200 Employee

• Community Manager

  • Feb 2022 - Feb 2023

  - Help set, strategize and implement social media and communication campaigns and concepts for entertainment clients like Paramount, STARZ, and A24. - Managed and moderated client social accounts as well as AV Squad's. This included organic content creation and curation, member insights & analysis, monitoring brand activity. -Wrote engaging copy for tiktoks, social media posts, and concepts for digital marketing campaigns. - Help set, strategize and implement social media and communication campaigns and concepts for entertainment clients like Paramount, STARZ, and A24. - Managed and moderated client social accounts as well as AV Squad's. This included organic content creation and curation, member insights & analysis, monitoring brand activity. -Wrote engaging copy for tiktoks, social media posts, and concepts for digital marketing campaigns.



Spotify

• Sweden
• Musicians
• 700 & Above Employee

• Content Protection Coordinator

  • Jun 2021 - Sep 2021

  - Analyzes music content and copyright claims regarding sound recording, composition and publishing, artist profiles, trademark and artwork in the SalesForce legal claims queue - Sends out correspondence to artists, labels, and claimants related to copyrighted takedowns and service-level agreements (SLAs) - Corresponds with legal by escalating any content infringement issues through Airtable - Analyzes music content and copyright claims regarding sound recording, composition and publishing, artist profiles, trademark and artwork in the SalesForce legal claims queue - Sends out correspondence to artists, labels, and claimants related to copyrighted takedowns and service-level agreements (SLAs) - Corresponds with legal by escalating any content infringement issues through Airtable



CORE (Community Organized Relief Effort)

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Program Associate

  • Nov 2020 - Jun 2021

  - Assist in field-based humanitarian response activities to support efforts to run COVID-19 testing clinics. - Adhere to safety protocols at all times. - Pre-screen patients to ensure they have an appointment before allowing them to enter the test site - Assist in field-based humanitarian response activities to support efforts to run COVID-19 testing clinics. - Adhere to safety protocols at all times. - Pre-screen patients to ensure they have an appointment before allowing them to enter the test site



TikTok

• United States
• Entertainment Providers
• 700 & Above Employee

• Content Control Specialist

  • Sep 2019 - Sep 2020

  - Sole specialist in US for the Vigo App for 9 months and created weekly reports highlighting videos we accept, delete and reject to share with the other teams around the globe - Responsible for reviewing and monitoring the content safety of short video products, ensuring their legal compliance for TikTok - Monitors and enforces security and safety policy procedures at both TikTok and Vigo by controlling the videos based on quality of content - Utilizes the CQC platform to monitor video content - Drive awareness and understanding through communicating actively with our users to improve user experience for illegal-related issues - Ensuring that the content on the app reflects the values and goals of the company Show less



CBS Interactive

• United States
• Online Audio and Video Media
• 700 & Above Employee

• Social Media Manager

  • Jun 2018 - Mar 2020

  - Writes, edits and publishes content to share on the brand's company social media profiles for Guide - Maintains brand innovation and kept abreast of the latest social media trends - Monitors brand-related mentions on all social platforms and engaged with readers' responses - Assists with inputing content and articles in CMS for Entertainment Tonight - Writes, edits and publishes content to share on the brand's company social media profiles for Guide - Maintains brand innovation and kept abreast of the latest social media trends - Monitors brand-related mentions on all social platforms and engaged with readers' responses - Assists with inputing content and articles in CMS for Entertainment Tonight



Obsev Studios

• Online Audio and Video Media
• 1 - 100 Employee

• Contributing Writer

  • Feb 2018 - Mar 2020

  -Writes and pitches articles and listicles for entertainment and celebrity related pieces -Manages the SEO of articles to ensure that the internet presence grows and public is seeing and engaging in content -Writes and pitches articles and listicles for entertainment and celebrity related pieces -Manages the SEO of articles to ensure that the internet presence grows and public is seeing and engaging in content



B17 Entertainment

• Entertainment
• 1 - 100 Employee

• Web Production Assistant

  • Aug 2019 - Sep 2019

  - Assists in the process of selecting and approving web submissions for the show Chasing the Cure - Answers viewers emails and texts regarding questions about the show and submissions - Assists in the process of selecting and approving web submissions for the show Chasing the Cure - Answers viewers emails and texts regarding questions about the show and submissions



AMC Networks

• United States
• Entertainment Providers
• 700 & Above Employee

• Community Manager

  • Nov 2017 - Aug 2019

  - Organizes and controls the Shudder and Sundance Now facebooks, instagram, and twitter accounts - Interacts with customers on social media platforms and by answering their questions and providing support - Assists in social media events like live tweet events during movie marathons. - Organizes and controls the Shudder and Sundance Now facebooks, instagram, and twitter accounts - Interacts with customers on social media platforms and by answering their questions and providing support - Assists in social media events like live tweet events during movie marathons.



Afterbuzz TV

• Greater Los Angeles Area

• Producer (Host/Talent Booker)

  • Jan 2014 - Jun 2019

  - Hosts, co-hosts, and produces after shows for Afterbuzz TV an online network created by Maria Menounos and Keven Undergaro, it is the largest new media platform on the web. - Connects with publicists/PR companies to book talent to appear on the shows. - Researches and writes press released for interviews and special events. - Hosts, co-hosts, and produces after shows for Afterbuzz TV an online network created by Maria Menounos and Keven Undergaro, it is the largest new media platform on the web. - Connects with publicists/PR companies to book talent to appear on the shows. - Researches and writes press released for interviews and special events.



Cinelinx

• Greater Los Angeles Area

• Contributing Writer

  • Mar 2014 - Mar 2019

  - Focuses on writing entertainment editorial pieces and articles on upcoming movie news - Meets with filmmakers at various film festivals and screenings for one on one interviews, red carpet coverage, and roundtable interviews - Focuses on writing entertainment editorial pieces and articles on upcoming movie news - Meets with filmmakers at various film festivals and screenings for one on one interviews, red carpet coverage, and roundtable interviews



Hulu

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Viewer Experience Advocate

  • Oct 2015 - Oct 2017

  - Met all customer call guidelines including service levels, handle time and productivity - Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction. - Answers a high volume of inbound and outbound calls in order to provide thorough support and problem resolution for viewers with billing and technical issues - Met all customer call guidelines including service levels, handle time and productivity - Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction. - Answers a high volume of inbound and outbound calls in order to provide thorough support and problem resolution for viewers with billing and technical issues