Scott McCormick
Contact Tracer at GALLATIN CITY-COUNTY HEALTH DEPARTMENT- Claim this Profile
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English Native or bilingual proficiency
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German Limited working proficiency
Topline Score
Bio
Tracie G.
I had the pleasure of working with Scott for four years while at Stout Tanks and Kettles. Scott was a fantastic asset to our team. Dependable, intelligent, knowledgeable; Scott has an easy manner and a sharp wit that makes him a great ally to have on any project. One of his best assets is his listening skills. He takes great care to listen and to understand what is needed so that he can work in a collaborative way, assuring the best resolution for both his clients and his team. I would recommend Scott without reservation and look forward to hearing about his successes in the future.
Tyler Thomas
Scott does a great job at providing an excellent customer experience. He is personable as well as professional. He helps educate the customer so they feel confident that they are making the right purchase to fits their needs.
Tracie G.
I had the pleasure of working with Scott for four years while at Stout Tanks and Kettles. Scott was a fantastic asset to our team. Dependable, intelligent, knowledgeable; Scott has an easy manner and a sharp wit that makes him a great ally to have on any project. One of his best assets is his listening skills. He takes great care to listen and to understand what is needed so that he can work in a collaborative way, assuring the best resolution for both his clients and his team. I would recommend Scott without reservation and look forward to hearing about his successes in the future.
Tyler Thomas
Scott does a great job at providing an excellent customer experience. He is personable as well as professional. He helps educate the customer so they feel confident that they are making the right purchase to fits their needs.
Tracie G.
I had the pleasure of working with Scott for four years while at Stout Tanks and Kettles. Scott was a fantastic asset to our team. Dependable, intelligent, knowledgeable; Scott has an easy manner and a sharp wit that makes him a great ally to have on any project. One of his best assets is his listening skills. He takes great care to listen and to understand what is needed so that he can work in a collaborative way, assuring the best resolution for both his clients and his team. I would recommend Scott without reservation and look forward to hearing about his successes in the future.
Tyler Thomas
Scott does a great job at providing an excellent customer experience. He is personable as well as professional. He helps educate the customer so they feel confident that they are making the right purchase to fits their needs.
Tracie G.
I had the pleasure of working with Scott for four years while at Stout Tanks and Kettles. Scott was a fantastic asset to our team. Dependable, intelligent, knowledgeable; Scott has an easy manner and a sharp wit that makes him a great ally to have on any project. One of his best assets is his listening skills. He takes great care to listen and to understand what is needed so that he can work in a collaborative way, assuring the best resolution for both his clients and his team. I would recommend Scott without reservation and look forward to hearing about his successes in the future.
Tyler Thomas
Scott does a great job at providing an excellent customer experience. He is personable as well as professional. He helps educate the customer so they feel confident that they are making the right purchase to fits their needs.
Credentials
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Initiating and Planning Projects
Coursera Course CertificatesJan, 2016- Oct, 2024 -
Certified Beer Server
Cicerone Certification ProgramJan, 2013- Oct, 2024 -
Certified Server
Oregon Liquor Control CommissionAug, 2015- Oct, 2024 -
Certified ScrumMaster
Scrum AllianceApr, 2014- Oct, 2024
Experience
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GALLATIN CITY-COUNTY HEALTH DEPARTMENT
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Contact Tracer
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Sep 2021 - Present
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REALTOR
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Jan 2021 - Dec 2021
Helping clients buy and sell Montana real estate. Whether you are new to real estate or have purchased before, I'm here to proactively help you achieve your goals. Helping clients buy and sell Montana real estate. Whether you are new to real estate or have purchased before, I'm here to proactively help you achieve your goals.
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Self-employed
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Real Estate
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1 - 100 Employee
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Owner
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Jul 2018 - Sep 2021
Craft beverage brewing systems, equipment and ingredient sales. Craft beverage brewing systems, equipment and ingredient sales.
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Stout Tanks and Kettles
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United States
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Food and Beverage Services
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1 - 100 Employee
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Craft Beverage and Brewing Systems Sales
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Jan 2017 - Jun 2018
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Oracle
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United States
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Warehousing
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1 - 100 Employee
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Business Analyst II
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Jan 2015 - Jun 2016
Project management and business analysis including - Building the tools, processes and documentation to provision new instances of Oracle Cloud products. Created and implemented global new customer “Welcome Letter” to guide the new customer on-boarding process. Authored Business Requirements and Standard Operating Procedure documents for new processes.
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Business Analyst
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Aug 2012 - Jan 2015
Building the tools, processes and documentation to provision new instances of Oracle Cloud products. Designed audit tool for Oracle Service Cloud to allow provisioning agents to have a complete view of enabled products and features for individual customers. Contributed to roadmap and buildout of Self Service Application for Oracle Public Cloud which allows customers to enable purchased features and create entitled production and test instances. This feature reduced support tickets and reduced time to provision while creating a better customer experience. Designed integration between two Oracle Service Cloud sites to sync customer data across instances. The integration allows Technical Support to receive updated customer data without duplicate manual system updates.Authored requirements and performed user acceptance testing for SaaS Provisioning System with Cloud Tools team. Show less
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Customer Care Agent
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Mar 2012 - Aug 2012
Supported Oracle Service Cloud products as a part of the Technical Support team.
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RightNow
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Events Services
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Customer Care Agent
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Nov 2010 - Mar 2012
As a part of the Customer Care team in Bozeman Montana I helped resolve any technical issues that our customers encountered. The RightNow CX solution suite is a mission critical suite of applications requiring technical support 24/7 365 days a year, worldwide.Authored internal and external customer facing Knowledge Articles to contribute to the collective department knowledge and to decrease customer submitted service requests.
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Delivery Specialist
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May 2008 - Nov 2010
Reviewed all incoming software orders for completeness. Electronically delivered software products and produced proof of delivery to comply with Generally Accepted Accounting Principles (GAAP) rules.Won “A-Team Award” for role in End of Life project. Project focused on eliminating siteson unsupported software versions allowing up-sell of new products and features that are only available in newer versions.
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Accounting Clerk
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May 2008 - Aug 2008
I maintained the order of Accounting department files. Prepared the daily cash log for the CFO and dutifully performed other tasks as needed.
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Education
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2003 - 2008
Montana State University-Bozeman
German with a Commerce Option -
2005 - 2006
Eberhard-Karls-Universität Tübingen
Bachelor of Science, Modern Languages, German Language and Literature
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