Experience

Kalamazoo Literacy Council

• United States
• Education Administration Programs
• 1 - 100 Employee

• Adult Literacy Tutor

  • Oct 2022 - Present

  I work one-on-one with adult learners to improve reading, writing, and comprehension skills. Currently working with a student in the pre-GED program who is focusing on improving math, reading, and language skills. I am a certified CASAS test proctor. I have also worked with an ESL student to improve English fluency in reading, writing and speaking the language. I work one-on-one with adult learners to improve reading, writing, and comprehension skills. Currently working with a student in the pre-GED program who is focusing on improving math, reading, and language skills. I am a certified CASAS test proctor. I have also worked with an ESL student to improve English fluency in reading, writing and speaking the language.



Elara Caring

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Volunteer Office Admin

  • Aug 2020 - Mar 2023

  I performed administrative tasks as directed to support the hospice mission. Key Results: • Entered bereavement survey data into Excel spreadsheets. • Put together admission packets for hospice and homecare patients. • Researched cost-effective direct cremation options with funeral homes in Elara’s service area. • Filed hospice paperwork. • Wrote weekly greeting cards to provide emotional support to numerous hospice patients. • Filled out sympathy cards to send to deceased patients’ families. Show less



McAllister Writing and Editing

• Freelance Writer and Editor

  • Mar 2013 - Dec 2018

  Set up and ran my own business as a freelance content writer, copywriter, and editor. Wrote copy for businesses including blog posts, website content, and other marketing and promotional materials. Also wrote articles for regional publications and provided editorial input regarding story topics. Provided editing services for a local health-focused print and online publication. Member of the American Marketing Association and served as a board member for the Hampton Roads Chapter of the American Marketing Association. Volunteered my time and services to several nonprofits in the area, including March of Dimes and Special Olympics. To view examples of my writing, please visit my online portfolio at: https://jamiemcallister.contently.com/ Key Results: • Wrote engaging, compelling content for companies to enhance their brands and inform prospective customers about services and/or products. • Provided valuable input for story ideas to several local publications and wrote articles to showcase individuals and events in the community. • Proofread and edited a health-related publication reaching thousands of print readers in the local area. • Located sources and interview subjects to speak with for articles. • Performed research for articles in a range of fields, including business and health-related topics. • Handled all aspects of my own business, including bookkeeping and invoicing. Show less



Chugach Government Solutions, LLC

• United States
• Defense & Space
• 400 - 500 Employee

• Executive Administrative Assistant

  • Feb 2012 - Mar 2013

  Worked for a government contractor and acted as administrative assistant for an entire division at a military command at Dam Neck Naval Base in Virginia Beach, Virginia. Assisted three division executives and provided administrative support for 70+ employees in the division. Successfully held a Secret-Level Clearance during my time at the command. Key Results: • Processed travel orders through DTS and handled scheduling issues that occurred during travel. • Assisted with preparing and correcting travel vouchers for reimbursement after travel had been completed. • Ensured all weekly timecards were entered into the system accurately and on time. • Prepared naval correspondence, following all Navy protocol. • Sorted and distributed mail for the division. • Assisted other administrative assistants with their workloads as needed. • Demonstrated ability to handle confidential personal information in a professional manner. Show less



Various

• Financial Services
• 1 - 100 Employee

• Various Administrative Positions

  • Sep 2009 - Feb 2012

  Worked in a variety of administrative positions at several companies in the Hampton Roads region of Virginia until 2012, when I took a permanent position. Worked in a variety of administrative positions at several companies in the Hampton Roads region of Virginia until 2012, when I took a permanent position.



State Farm

• United States
• Insurance
• 700 & Above Employee

• Claims Processor

  • Jan 2006 - Aug 2009

  Served as an assistant to several Claims Representatives, handling an average of 300 claims at any one time. Key Results: • Oversaw payments on claims, including payments for medical bills and lost wages. • Provided telephone customer service to policyholders as well as attorneys, medical providers, and other insurance companies. • Reviewed and responded to attorney correspondence. Worked with attorneys and Claims Representatives to handle litigated files. • Entered all pertinent claims information into the computer system and updated accordingly. • Performed records management duties on all files. • Handled confidential and sensitive claims information professionally and appropriately. • Demonstrated the ability to fill in at a moment’s notice with claims work due to the absence or heavy workload of another processor in the department. Show less