General Manager / Director

• Nov 2014 - Present

Head of IT

• Dec 2013 - Nov 2014

Provided leadership and guidance to a team of 20 direct reporters comprising Data Analysts, Developers and Document Composition SpecialistsConsulted clients on leveraging Digital Marketing to use data analytics to target customer/prospective segments through omnichannel campaign approach Responsible for driving the company’s IT strategy, ensuring the delivery of responsive and robust solutions to support the execution of operational and strategic objectivesApproved and monitored significant projects, IT budgets, priorities, standards, procedures, and overall IT performanceEnabled the attainment of bottom-line results and improvement of quality Show less

Solutions Architect

• Apr 2010 - Nov 2013

Served as the Head of the Development, designing and developing technical solutions that meet client and intercompany requirementsSingle point of contact for providing direct mail lifecycle from concept through to campaign performance and reportingHandled technical pre-sales and post-sales support – provided quotations and cost-effective solutions that meets business objectives Employed Agile Project Management methodologies (backlog grooming, scrum practices) in developing software solutions Mentored a team of professionals, enabling them to provide high-quality service delivery for IT and application issues Show less

IT Manager

• Mar 2006 - Mar 2010

Network Administrator

• Jan 2004 - Feb 2006

Programmer

• Aug 1998 - Dec 2003