Experience

FCLG

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Claims Accounts Administrator

  • Apr 2020 - Present



Fleet Claims Administration Ltd

• Office Administrator

  • Mar 2013 - Apr 2020

  In my role as a claims administrator I provide front line support to drivers involved in motor incidents. This is a very varied and interesting role providing support to the drivers throughout the claims process. I am proficient with the Microsoft Office package and regularly use database, spreadsheet, email and word processing software. In my role as a claims administrator I provide front line support to drivers involved in motor incidents. This is a very varied and interesting role providing support to the drivers throughout the claims process. I am proficient with the Microsoft Office package and regularly use database, spreadsheet, email and word processing software.



The Midcounties Co-operative

• United Kingdom
• Retail
• 700 & Above Employee

• General Assistant (Produce)

  • Oct 2012 - Mar 2013

  For the purposes of focussing my attention on my college course I stepped down from my position as Fresh Foods Manager. I managed the much smaller fruit and vegetable section full time and supported the Fresh Foods Manager to achieve maximum availability and sales whist keeping waste to a minimum. I was responsible for stock and order on the Fruit and Vegetable Section and also assisted on customer services when needed to do so. I built a great rapport with customers, colleagues and management.

• Fresh Foods Manager

  • Apr 2011 - Oct 2012

  In 2011, I moved to a city centre Co-Operative supermarket (9,000sq ft) in the Cowley Centre Shopping Mall where my position was Fresh Foods Manager. I was responsible for stock levels and re-ordering; managing and accounting for wastage; quality and presentation and making sure all relevant legal documentation was kept up to date. I was also responsible for six members of staff on the fresh food section with only the Store Manager and his assistant above. I hold a personal licence which authorises me to sell alcohol when used with a premises licence. My personal licence was issued by Oxford City Council. In total, my fresh section took over £1.5million per year and the store turned over £4.42million per year.

• Duty Manager

  • May 2008 - May 2011

  In order to utilise my training I moved to Marston Co-operative where I was one of only four Managers of various sections. I quickly progressed to become Fresh Foods Manager, and then Grocery Manager. I also took on several other unofficial but key roles within the store.

• Duty Manager

  • May 2006 - May 2008

  In 2007, whilst working at Brackley Co-operative, I passed my Duty Managers course with the Midcounties Co-operative, graduating as a fully qualified duty manager specialising in retail. I was also one of the key holders.