Mohamed BENDAOU
Network System Engineer at RABAT AMERICAN SCHOOL- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Arabic Native or bilingual proficiency
-
French Full professional proficiency
-
English Full professional proficiency
Topline Score
Bio
Credentials
-
Cisco Networking Basics Specialization
CourseraApr, 2019- Sep, 2024 -
Data Communications and Network Services
CourseraMar, 2019- Sep, 2024 -
Home Networking Basics
CourseraMar, 2019- Sep, 2024 -
Internet Connection: How to Get Online?
CourseraMar, 2019- Sep, 2024 -
Introduction to Cisco Networking
CourseraMar, 2019- Sep, 2024 -
Network Protocols and Architecture
CourseraMar, 2019- Sep, 2024 -
NSE 1 Network Security Associate
FortinetJun, 2020- Sep, 2024 -
NSE 2 Network Security Associate
FortinetJun, 2020- Sep, 2024 -
CCNA Network Fundamentals
Cisco
Experience
-
RABAT AMERICAN SCHOOL
-
Morocco
-
Primary and Secondary Education
-
1 - 100 Employee
-
Network System Engineer
-
Aug 2021 - Present
As a Network and Systems Administrator at Rabat American School, I am responsible for the technical design, planning, implementation, and maintenance of all systems and servers to ensure they fully support the school's mission. I oversee a range of systems including: Systems: - Ensure that the school print server (PaperCut) is properly configured, fully functional, and operating at peak performance levels - Maintain the school’s Schoology LMS and PowerSchool SIS installations and updates - Provision student, teacher, and staff accounts across all the school systems - Managing the school's devices Macbooks, and iPads through MDM tools like Mosyle and Microsoft Intune - Administer Google Workspace accounts, devices, and applications - Implement, configure, and updates the school's VMware ESXi Servers through vCenter - Deploy apps, profiles, and policies using Microsoft Endpoint Manager and Microsoft 365 Admin Center - Managing macOS LDAP Open Directory server and Active Directory server and applying bulk operation using scripting interfaces like PowerShell and Terminal. - Apply backup strategies for Sage Accounting Software using VEEAM BACKUP & REPLICATION Networking: - Manage the Ruckus WiFi controller and maintain APs with upgrades, tweaks, and configurations in line with best practice - Program the school’s VLANs, ensuring proper segmentation and usage of the physical network - Ensure that the school’s phone system (FreePBX) (server, handsets, infrastructure) is reliable, secure, and functioning at optimal levels - Manage the school’s physical connections to the internet (Peplinks Router), ensuring reliability, speed, and optimal usage Program the school’s VLANs (HP Switches), ensuring proper segmentation and usage of the physical network - Manage all aspects of the school’s video security system including remote cameras, network connections, and Network Video Recorder - Collaborate with all members of the IT Department, giving advice and guidance when asked Show less
-
-
-
Upwork
-
United States
-
IT Services and IT Consulting
-
300 - 400 Employee
-
Wordpress Developer
-
Jan 2015 - Present
WordPress, HTML, CSS, PHP, MySQL, PHPmyAdmin, Web hosting WordPress, HTML, CSS, PHP, MySQL, PHPmyAdmin, Web hosting
-
-
-
Orange Business Services
-
India
-
IT Services and IT Consulting
-
200 - 300 Employee
-
Network Operations Center (NOC) Analyst
-
Dec 2018 - Aug 2021
• Monitoring LAN and Wi-Fi networks' performance for a variety of customers worldwide in a 24x7x365 operational environment. • Identify incidents and taking proactive corrective actions to insure maximum network availability. • Support for scheduled maintenance, standard change requests, and RMAs • Performing remote live troubleshooting on thousands of cloud managed Cisco Meraki devices internationally. • Troubleshooting wireless devices using Cisco WLC, Ucopia and Aruba AirWave. • Unified visibility and management of multiple large companies' wireless and wired networks using Cisco Prime Infrastructure •Organizing tasks within the ITIL Framework in compliance with contractual SLA and GTR. • Troubleshoot and resolve issues of network connectivity, equipment alarms, core device status, and routing • Providing technical analysis of system issues and outages as they occur across customer enterprise networks • Escalating the most complex incidents to higher-level network engineers • Handling tickets and change requests with ticket management tools (Servicenow) • Using SecureCRT terminal with SSH2 and Telnet to troubleshoot and modify network devices' configuration Show less
-
-
-
-
System Network Administrator
-
Apr 2013 - Nov 2018
• Installation and configuration of Windows Servers and workstations • Training and advising users about the network • Drafting/Sending monthly reports to the upper departments • Leading the IT team through a variety of projects • Windows Server Administration (Active Directory, Exchange, WSUS, DHCP, DNS, GPO, Hyper-V) • Configuring and troubleshooting Cisco Switches and Routers • Adding/Modifying rules on FortiGate 100D firewall • Administrating Kaspersky Security Center Server • Providing on-phone and remote technical support for users in 29 affiliated sites Show less
-
-
-
Sitel
-
Australia
-
Telecommunications
-
200 - 300 Employee
-
IT Helpdesk Technician
-
Dec 2012 - Apr 2013
• Serving as the first point of contact for customers seeking technical assistance over the phone or email • Troubleshooting computer problems • Remote intervention • Serving as the first point of contact for customers seeking technical assistance over the phone or email • Troubleshooting computer problems • Remote intervention
-
-
-
UN Women
-
United States
-
International Affairs
-
700 & Above Employee
-
System Network Administrator (Trainee)
-
Apr 2012 - May 2012
• Hardware configuration of a new HP ProLiant server. • RAID 5 configuration on SAS storage arrays. • Implementation and management of an Active Directory domain with GPO. • Installation and configuration of an automated data backup server. • Installation and configuration of a backup system for Outlook. • User assistance. • Installation and configuration of software. • Hardware configuration of a new HP ProLiant server. • RAID 5 configuration on SAS storage arrays. • Implementation and management of an Active Directory domain with GPO. • Installation and configuration of an automated data backup server. • Installation and configuration of a backup system for Outlook. • User assistance. • Installation and configuration of software.
-
-
Education
-
2021 -
Mohammed V University in Rabat
Master's degree, Educational Technology and Pedagogical Innovation -
2016 - 2017
Ibn Tofail University in Kenitra
Bachelor's degree, Geographic Information Systems -
2014 - 2015
Ibn Tofail University in Kenitra
University Degree, English Studies -
2019 -
Cisco Networking Academy
Cisco Certified Network Associate Routing and Switching, CCNA -
2010 - 2012
Specialized Institute Of Applied Technology NTIC
Specialization Diploma, Computer Networking Techniques
Community
