Experience

iContact BPO

• South Africa
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• • Jun 2021 - Present

  We retrieve medical records from different medical facilities on behalf of the insurance companies where the patient has either applied for insurance or is claiming insurance. Our direct contact is with the medical facility personnel, means of communication is mostly telephonic, via fax and email. Our duty is to get the medical records as soon as possible as well as accurate data capturing pertaining to communication received from the facilities and processing information regarding the release of records. This is an American campaign. Show less

• • Apr 2021 - Jun 2022

  The campaign entailed a lawsuit against car manufacturers in regard to the Diesel scandal, we called people who owned cars associated with the car manufacturers and took them through a questionnaire to submit their motion. The campaign was British.



Jenzovox

• South Africa
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Call Center Agent

  • Jan 2021 - Apr 2021

  We retrieve medical forms from different doctor's offices on behalf of the insurance companies where the patient has either applied for insurance or is claiming insurance. Our direct contact is with the medical facility personnel, means of communication is mostly telephonic, via fax and email. Our duty is to get the medical forns as soon as possible as well as accurate data capturing pertaining to communication received from the facilities and processing information regarding the release of records. This is an American campaign. Show less



iContact BPO

• South Africa
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Call Center Agent

  • Mar 2020 - Oct 2020

  This is Business Process Outsourcing (BPO), We would contact executives from the fortune 500 companies and offer them business resources pertaining to their job or industry. Means of communication was telephonic, there's a fixed script to use on yhe phone, the job entails data entry, should the person have changed jobs, titles or companies. This is to create a business between the two potential parties, namely, the executives and the company providing the business resources. This is an American campaign. Show less