Oswaldo M.

Technology And Operations Director at Topos Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico City, Mexico, MX
Languages
  • ingles Professional working proficiency
  • Español Native or bilingual proficiency

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5.0

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Arturo Flores Hernández, MSc, MBA

Oswaldo is a great, results-oriented professional, with a broad comprehension of the Business and Digital Transformation. He lead successfully the deployment of the Cloud enviroments of the Enterprise Division and also made outstanding contributions to the overall business process. The combination of his skills and the kind relationship with colleagues, makes Oswaldo a great person to work with.

LinkedIn User

Oswaldo es una persona muy profesional, capaz de diseñar y definir soluciones tecnológicas complejas, hábil en coordinar proveedores y asegurarse de que todos los alcances de un servicio y la implementación sean exitosas. Es una persona con muy buena actitud y comprometida con los resultados.

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Credentials

  • Project: Gestión de proyectos ágiles
    LinkedIn
    Jun, 2019
    - Nov, 2024
  • Persuadir a los demás
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Cómo tomar decisiones
    LinkedIn
    Jul, 2018
    - Nov, 2024
  • Crucial Accountability
    VitalSmarts
    Oct, 2016
    - Nov, 2024
  • Analisis de Riesgos
    Telefónica
    Apr, 2016
    - Nov, 2024
  • Feedback Crucial Conversations
    VitalSmarts
    Sep, 2015
    - Nov, 2024
  • Leading the Transformation
    Universitas barcelona
    Sep, 2015
    - Nov, 2024
  • Principios de Actuacion y Negocio Responsable
    Telefónica
    Jan, 2015
    - Nov, 2024
  • Mentalidad Emprendedora y pensamiento sistemico
    Konzepte & Conceptos, S.C.
    Oct, 2011
    - Nov, 2024
  • Perspectiva de soluciones tecnologicas, Marketing y Logistica
    Gieseke & Devrient
    Jan, 2011
    - Nov, 2024
  • GSM Layered Architecture Network
    Ericsson
    Jun, 2007
    - Nov, 2024
  • Sistema de Gestion Altamira (OCS)
    TI Digital
    Nov, 2006
    - Nov, 2024
  • Oracle 9i: SQL, PL/SQL
    ATI
    Oct, 2006
    - Nov, 2024
  • Cisco Converging Voice and Data Networks (CCVDN)
    Cisco Networking Academy
    Jun, 2006
    - Nov, 2024
  • Cisco IP Telephony (CIPT)
    Cisco Networking Academy
    Mar, 2006
    - Nov, 2024
  • Creacion de Servicios (Naptool y Linc)
    Unisys
    Feb, 2006
    - Nov, 2024
  • Securing Networks with Cisco Routers and Switches (SNCRS)
    Cisco Networking Academy
    Dec, 2005
    - Nov, 2024
  • Cisco Voice Over IP (CVOIP)
    Cisco Networking Academy
    Nov, 2005
    - Nov, 2024
  • Interconnecting Cisco Network Devices (ICND)
    Cisco Networking Academy
    Oct, 2005
    - Nov, 2024
  • Apache Web Server for Linux
    ATI
    Sep, 2005
    - Nov, 2024
  • Introduction to Cisco Networking Technologies
    Cisco Networking Academy
    Sep, 2005
    - Nov, 2024
  • SMSC Detailed
    Logicacmg Wireless Networks
    Dec, 2004
    - Nov, 2024
  • UVMS Administration
    Unisys
    Apr, 2003
    - Nov, 2024
  • Patrol for Unix
    BMC Software
    Jan, 2003
    - Nov, 2024
  • Integrated Multiple Access Comunication Server (IMACS)
    ZHONE TECHNOLOGIES INTERNATIONAL INC
    Aug, 2001
    - Nov, 2024
  • ARCADACS 100
    ZHONE TECHNOLOGIES INTERNATIONAL INC
    Jan, 2001
    - Nov, 2024
  • APG30 Handling
    Ericsson
    Dec, 2000
    - Nov, 2024
  • CMX64 Operacion y Mantenimiento
    Ericsson
    Dec, 2000
    - Nov, 2024
  • AXE 10, Sinopsis
    Ericsson
    Nov, 2000
    - Nov, 2024
  • CMS 11 BSS BSC Operator
    Ericsson
    Sep, 2000
    - Nov, 2024
  • CMS11
    Ericsson
    Sep, 2000
    - Nov, 2024
  • CDMA Concept and Terminology
    Ericsson
    Aug, 2000
    - Nov, 2024
  • CMS11 BSC Sinopsis
    Ericsson
    Aug, 2000
    - Nov, 2024
  • Compaq Tru64 Unix Fundamentals
    Global Knowledge Network
    Aug, 2000
    - Nov, 2024
  • CDMA Concepts and Terminology
    QUALCOMM CDMA Technologies GmbH
    Jun, 1999
    - Nov, 2024
  • General Overview of the Qualcomm CDMA System
    QUALCOMM CDMA Technologies GmbH
    Jun, 1999
    - Nov, 2024
  • Radio Espectro Disperso
    INRED LTDA
    Mar, 1999
    - Nov, 2024
  • Redes Subterraneas
    IEEE
    Dec, 1994
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technology And Operations Director
      • Sep 2019 - Present

      Responsible for the Technical and Commercial Operation of the development of products and new technologies, ranging from design, implementation and Operation in the MVNO environment for platforms and systems such as ERP, CRM, E-Commerce, Frontal de Distribuidores, OSS, BSS , Corporate Web and automation to establish the path towards the technological evolution of the Mexican Market. Responsible for the Technical and Commercial Operation of the development of products and new technologies, ranging from design, implementation and Operation in the MVNO environment for platforms and systems such as ERP, CRM, E-Commerce, Frontal de Distribuidores, OSS, BSS , Corporate Web and automation to establish the path towards the technological evolution of the Mexican Market.

    • Busines Development Director
      • Jan 2019 - Sep 2019

      Responsible for the development of strategic alliances with internal and external stakeholders, both technical and commercial, working with commercial partners and other functions (for example, digital MKT, business cases, legal and corporate development) to generate profitability and growth strategies and identify the associated financial risks. Integration of Telco and Merchant projects in the entire portfolio of IoT and Payment Services, application stores, e-commerce, enabling platforms and alternative payments. Also, I led the B2B business unit with the commercialization of DataCenter, Cloud (SaaS, IaaS, PaaS), Infrastructure, Dedicated Internet, M2M, Cyber ​​security and Smart Cities services. Show less

    • Spain
    • Telecommunications
    • 700 & Above Employee
    • Senior Product Manager & Digital Transformation
      • Aug 2013 - Aug 2018

      Responsible for the development of products and new technologies ranging from design, implementation, functional tests, operating model, user experience, transfer to the support team and early life operations, using SCRUM / Agile methodologies. Also direct the Digital Transformation for E-Commerce services, Front of Distributors, OSS, BSS, Corporate Web and automate B2B sales processes. Managed the CapEx Budget, the Strategic Corporate Deployment Plan in line with the commercial objectives with a great responsibility to establish the path towards the technological evolution of the Mexican Market. FEATURED PROJECTS:Security Products Development. Desing architecture, processes and implementation of security services in Large Accounts for B2B segment such as UTM (Clean Pipes), Cyber Security, SOC (Security Operation Center), AntiDDoS and Multi-Device Antivirus. Design and Engineering of the IoT Technological Laboratory “THE THINx” for the promotion of new network technologies for IoTONSTAR service to General Motors Company. IoT SmartCar implementation in México, 5-year contract closed in 2015.Open Cloud Products Development. Implementation of the IaaS, SaaS and Oracle PaaS serviceIoT Products Development. Development of the SIM managed service through the Smart M2M PlatformDataCenter Products Development. Housing and Hosting product development, TIER III certificate, CSA and PCI.Business Communications Products Development. Development of Business Applications (UCaaS)Communications Network Product Development. Product development of SDWAN/Netcracker, MPLS and Dedicated Internet. Show less

    • Strategy Manager of Platforms and Value Added Services
      • Dec 2012 - Aug 2013

      Responsible for planning and ordering technical implementations of the Value Added Services, consolidating the technical planning of each Service Family with the Strategic Plan and the budget management of CapEx and OpEx, building a vision that adds value to corporate deployment projections in line with commercial and business objectives. RECOGNITIONS:1st place at company level strategic project "best clients, more revenue". Direct recognition of our CEO in 2014.Recognition of Outstanding Collaborator, in Corporate Competences and in Contribution to Results.M of Silver Award. Maximum recognition of talent and the results achieved by the Direct Marketing project. Show less

    • Technical Manager of Design and Innovation MKT Services
      • Jul 2012 - Dec 2012

      Responsible for developing and implementing the IT strategies and actions necessary to increase the company's revenues focused on the development of new Services by making alliances, developments and implementations of platforms with suppliers and manufacturers as well as ensuring the process of intelligence and knowledge generation generated by the integration into productive systems with all the elements of the telephone network.RECOGNITIONS:M of Silver Award. Maximum recognition of the talent and the results achieved in the projects of Messaging Services integrated to the MSDP.The parameterization services were increased to 250% with a 0% penalty for non-compliance, obtaining an increase of 46% in the Digital Services.RECOGNITIONS:-M of Silver Award. Maximum recognition of the talent and the results achieved in the projects of Messaging Services integrated to the MSDP.-The parameterization services were increased to 250% with a 0% penalty for non-compliance, obtaining an increase of 46% in the Digital Services. Show less

    • Engineering Manager of Voice and Messaging Services
      • Dec 2007 - Jun 2012

      Responsible for the Management, Planning, Optimization and Results of the different projects of Services, Platforms and Markings on the North Region. Facilitator to work groups, generation of administrative systems and processes for better performance and decision making.FEATURED PROJECTS:-Portability in México. Integration of the service for Telefónica with 99.999% availability.-Registro Nacional de Poblacion (RENAPO). Implementation of the interconnection service to the governmental DB.-Services of the 2010 Bicentennial of the Presidency of the Republic. Implementation of Interactive Voice service in more than 2,500 museums and historic centers in the country.-Soccer Portal for the 2010 South Africa Soccer World Cup. Development and implementation of the Mobile APP.RECOGNITIONS:-BRAVO Award. Awarded in Madrid for the Services project of the regional SDP platform with coverage to 9 countries in 2011.-M of Silver Award. Maximum recognition of talent.-International Recognition at the GSMA Mobile World Congress (Barcelona), as the first Operator at a global level in the implementation of survey services for the measurement of H1N1 disease through USSD technology. Show less

    • Product Manager of VAS Development
      • Mar 2003 - Dec 2007

      Responsible for the part of Technical and Economic Planning, Management, Personnel Management, Engineering and Implementation of Projects in Basic Voice Services Platforms in general for Mexico and Central America.FEATURED PROJECTS:Basic Services Platforms. Integration of the service for Telefónica Centroamérica in 2005. (Panama, Nicaragua, Guatemala and El Salvador)Development of Messaging Services (Message Plus, International SMS, Enterprise Messaging, Voice to Text Conversion).

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Operations Manager
      • Mar 1999 - Mar 2003

      Responsible for the operation of the Pegaso network in Mexico City, control and administration of the Telephone Centers, Services Platforms, Prepaid, Voice Mail, BSC radio bases, Network Operations Center. Responsible for the operation of the Pegaso network in Mexico City, control and administration of the Telephone Centers, Services Platforms, Prepaid, Voice Mail, BSC radio bases, Network Operations Center.

Education

  • Universidad Politectica de Madrid
    Master of Business Administration (MBA), Master en Adminitracion y Direccion de Empresas MBA
    2017 - 2019
  • Universidad Anáhuac
    Postgraduate, Strategy and Leadership
  • Universidad Anáhuac / Universidad Anahuac
    Postgraduate, Business Knowledge
  • Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
    Postgraduate, Management Skills
  • Telefonica
    Diplomat, Negotiation in large accounts
  • Telefonica
    Diplomat, High Effectiveness Leadership
  • Telefonica
    Certificación, Sistema de tarificación AltamirA
  • Logica CMG
    Certificación, SMSC Short Message System Centre
  • Zhone Systems
    Cerificación, System Integrated Multiple Access Communication Server
  • Giesecke & Devrient
    Diplomado, Perspectiva de Soluciones Tecnológicas, Marketing y Logística
  • Cisco
    Diplomado, BCMSN Bulding Cisco Multilayer Switched Networks
  • Unisys
    Certificación, Voice Mail System
  • Cisco
    Diplomado, CVOICE Cisco Voice Over IP
  • Ericsson
    Certificación, GSM LAYERED ARCHITECTURE NETWORK
  • IEEE
    Certificacion, Redes subterráneas
  • Universidad Tecnológica
    Titulado, Telematica (Telecomicaciones e Informatica)

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