International Assessments Data Manager

• May 2015 - Present

• Handling International Assessments Data for TIMSS , PISA ,TALIS and PIRLS Projects.• Coordinating with MOE and ADEK for tasks and responsibilities. • Taking care of Project activities during different stages.• Planning and Training school coordinators and test administrators during test cycle.• Training staff for new updates on assessments activities if needed.• Managing Data Analysis unit of International assessments.• Worked on designing national and school level reports for TIMSS, PIRLS and PISA.• Making an effective contribution to projects from conception through to completion and evaluation – adopting a variety of project management tools and techniques.• Maintaining liaison with project staff, suppliers and contractors• Agreeing and delegating project activity in delivering the project successfully.• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.• Checking, measuring and reviewing project progress.• Serving as liaison in relations between School Agency and outside technical providers for technology issues and requests.• Facilitate and assist staff with effective integration of technology.• Create awareness of new/innovative uses of technology as per the project requirements to the project team. Show less

International Assessments Data Analyst

• Jun 2011 - Apr 2015

Handling International Assessments Data for TIMSS , PISA ,TALIS and PIRLS Projects.• Coordinating with MOE and ADEK for tasks and responsibilities.• Managing data management of TIMSS,PIRLS and other data related projects.• Planning and Training school coordinators and test administrators during test cycle.• Training staff for Data entry work related to assessments.• Worked on Data requests for International assessments.• Coordinating all activities related to data submission and other work with project manager Show less

International Assessments Coordinator

• Jul 2008 - Jun 2011

IT support Engineer

• Mar 2007 - Jul 2008

Deputed with The Executive Council (The Prime Minister Office) as IT Support Administrator The tasks involved were: Installation of Server, client Operating system Installation and configuration of ADS, DNS, WINS, DHCP. Backup and Restore of the Data and desktop management. Installing Antivirus and Updating Patches. Installing network and local printers and supporting them. Page 2 of 5 Assigning user rights as per the designation Remote desktop management and terminal services. Installing, configuring, operating, and troubleshooting of LAN and WAN. Configuring and managing disk quota. Configuring and troubleshooting client's networks Configuring and supporting MS Outlook clients over the network. Handling all the Administrative and Operations Department. Taking care of all the quotations required for Operations. Deputed with Dubai Holding executive office at Emirates Towers as Web Site Portal Specialist. The tasks involved were: Handling their Intranet Website and Internet Website. Uploading contents for their Websites. Working with the DH Marketing team for developing the websites. Coordinating with the CIO team located at Knowledge Village for request on the Websites. Developing web pages and working on different categories of the Websites. Finding trends to develop the Websites. Deputed with Du as IT Support Administrator to provide IT support at Fulfillment centers (Dubai & Abu Dhabi). The tasks involved were: Imaging desktops as per Du specifications. Installing and configuring desktops over the Du network. Configuring and supporting MS Outlook clients over the network. Configuring and supporting printers over the network. Configuring and supporting applications on desktops. Show less

Associate

• Jan 2006 - Feb 2007

Worked for Health south Diagnostic Centre, provider of US Health Care. Strategy formulation for the project in terms of AR resolution, work allocation and assignment. Attending weekly status meetings with the Business office managers in the US to discuss the shortcomings and to come up with better strategies and means to work on the Accounts Receivable for each facility. Coordinating with various clients' services teams to identify and resolve project related issues/ procedures. Escalating payer related issues to project manager/client/Onsite manager. Counsel team members to improve in terms of Quality and Productivity. Delivering Trainings to new team members in customer service, processes and product information. Validate data received from IT team before uploading into the data base. Generate/monitor generation of accurate reports in a timely manner. Interacting with provider, US state and federal governed insurance companies in solving claims and recovering money. Worked as Technical Spoc for my Project in installing Clients systems and Taking Care of Technical Problems. Used to Take care of issues related to Hardware and Software's used by the employees Page 3 of 5 Coordinating with the client to resolve the client system related issues, first level support for network and VoIP related issues. Working in close collaboration with US counterparts on a daily basis. Adhering to practice as well as project set quality standard and compliance guidelines. Show less

Hardware Engineer

• Aug 2005 - Jan 2006