Branch Manager

• Mar 2018 - Present

Assistant Vice President

• Oct 2015 - Feb 2018

Al Ain Branch Manager

Relationship Manager

• Mar 2014 - Oct 2015

Relationship Manager - Broker

• Jun 2013 - Feb 2014

-Specialties: General Insurance - commercial & personal lines. -Maintain strong and open lines of communication with Broker Panel to promote portfolio growth and reduce events requiring conflict resolution. -Develop marketing initiatives to promote portfolio growth. -Specialties: General Insurance - commercial & personal lines. -Maintain strong and open lines of communication with Broker Panel to promote portfolio growth and reduce events requiring conflict resolution. -Develop marketing initiatives to promote portfolio growth.

Bancassurance -

• Feb 2013 - Apr 2013

RePresent as Bank Bancassurance Specialist. Insurance provider for HSBC MEFCO Dubai office.- Understanding the needs of the end customer & providing appropriate insurance cover.- Work closely with branch sales and service teams to provide innovative product solutions to address customers’ protection.- Strengthen the long-term relationships with customers by providing excellent customer service.

Relationship Manager

• Jan 2010 - Feb 2013

• Represent as a Relationship Manager for Dubai, Abu Dhabi & Al Ain.• Handling 17 brokers (Multi-international and local brokers).• Launch Personal Line products (Motor, Travel, Home, Marine) for brokers and give them training on how to use it.• Keep on touch with all departments and try to find solution for pending cases.• Forward all quotation requests which related to commercial line and High Net Worth to our underwriters and follow to secure business.• Weekly visits to Brokers and Direct clients.• How to increase business without loss. Show less

Assistant Manager

• Jan 2008 - Nov 2010

• Respond to broker and client questions regarding scope of coverage, services, and company philosophy. • Underwriting motor and non-motors submissions. • Handling motor claims, vehicle survey and negotiating with claimants and garages • Settle claims (Daily & Recovery) and prepare payments within laid down guidelines. • Handling litigations and fraud cases. • Follow up monthly claims report. • Operations and Administration. • Respond to broker and client questions regarding scope of coverage, services, and company philosophy. • Underwriting motor and non-motors submissions. • Handling motor claims, vehicle survey and negotiating with claimants and garages • Settle claims (Daily & Recovery) and prepare payments within laid down guidelines. • Handling litigations and fraud cases. • Follow up monthly claims report. • Operations and Administration.