• Nov 2021 - Present

• May 2003 - Present

Equipped with extensive background in implementation, design, optimization, analysis, and maintenance of multiple projects within time and budget constraints. Offer strong qualifications in the areas program development, organizational administration, higher education management, and IT customer service.Key Deliverables:• Developed and implemented campus wide IT vision and roadmap.• Actively involved in the development and implementation of annual business plans and operating budget to ensure that the financial targets are met.• Headed analysis, procurement, and implementation of business and technical systems, processes, and hardware.• Involved in all stages of the SDLC (Software Development Life Cycle) to date, from the business case development to support.• Analyzed functional requirements for different department MIS needs to ensure requirements are clear and testable also identifying how a functionality of the university student information system is expected to behave, create input data to check the functionality, execute functional test case to ensure that they work as expected, and compare the actual result with the expected result.• Designed, tested, and implemented the entire university active & passive network topology within seven buildings campus including Cisco based products comprising of routers & layer 2 and 3 switches, Palo Alto Security gateway, traffic shaping & monitoring appliances, & Microtik wireless solutions.• Designed, implemented, and managed various array of server services including Domain Controllers, SQL server, DNS & DHCP servers, Exchange server, Security firewalls, Share Point, Antivirus server, & File Servers. In Compliance with the Common Criteria International Standard for Internet security.• Implemented Microsoft Exchange 2003, 2007, 2010, 2013 in campus internal server until I migrated faculty & students services to cloud using Microsoft office365 services. Show less

• Apr 2019 - Present

Responsible for initiating and developing two inter-disciplinary bachelor programs for the department of computer science & information technology. The tracks consists of a Bachelor of Science degree in Human-Computer Interaction (HCI) and a Bachelor of Science in bioinformatics, where the late track is in collaboration with the faculty of public health. These tracks reflect current global market needs and assist our adult learners to utilize critical thinking in problem-based learning and Socratic questioning. An instructional systems designer experienced with the background in ADDIE Model use, assisting trainers, and facilitators with applying adult learning techniques. Show less

• Jun 2003 - Present

Developed syllabus and and taught senior year students in the following topics:• Information Technology in Business : It provides students with a comprehensive understanding of the relationship between Information Technology and Business and the value of timely information to Business decision making process in addition to achieve the organization strategic objectives.• System Analysis & Design: focuses on the basics of what an analyst does, emphasizes the use of systematic and structured methodologies, data analysis, details the analysis process, & covers designing output to students in an easy manner.• Computer applications: The course introduces students to the microcomputer application packages available in the market based on products such as MS Office suite.• Databases: Intended to give students a solid background in databases, with a focus on relational database management systems. • Business Computing Applications: This course takes a generic approach to enterprise resource planning systems (ERP) and their interrelationships, covering all functional areas of this new type of management challenge. • Systems Implementation: This course help students turning previous learning knowledge in programming, database management, and business systems to generate a fully functional application.• Program Management: It examines the strengths, weaknesses and application of the perspectives; the ways in which stakeholders, civic engagement and gender commitments influence the inputs, outputs and outcomes of programs; and the structuring, management and evaluation of program inputs, outputs and outcomes in accordance with appropriate strategies and performance indicators. • Web Design & Development: A well-rounded balance of hard skills and soft skills presents everything beginning web developers need to know to build and promote successful CMS & e-commerce websites using popular web programming languages. Show less

Technology Consultant

• Jun 1999 - Jun 2003

Early adopter of online remote work business model during the rise of World Wide Web era, I worked as a web consultant with four successful years in web programming and graphic design for more than 80 satisfied clients. Key Deliverables: • Managed and solely developed dozens of projects for various types of businesses such as restaurants, non-profit organizations, agencies, creatives, entertainment companies, sporting teams, and retailers. Projects ranged from e-commerce application to small front facing websites. • Responsible for visual design and code authoring maintenance of main web portal for desktop and mobile devices to maintain cross-browser and cross-platform compatibility. • Reviewed specifications, created the design and task estimates, completed coding and testing, supported the newly developed websites. • Used PHP, ASP, SQL, MySQL, Flash, Apache, and others (i.e. Lamp) and front-end development with HTML. • Developed and supported the web-based online ticketing application to manage musical events reservation and generate an electronic ticket for concerts entry. Show less

Technical Trainer

• Aug 1999 - May 2003

Conducted computer related classrooms and workshops for Lebanese University students seeking skills in computer operating systems, office products, and desktop publishing. The computer center provided free education for higher education students wishing to improve their computer skills where I have developed: • Excellent knowledge of the subjects and ability to effectively teach and communicate it to the students. • Excellent oral communication skills, problem-solving, and decision-making abilities. • Ability to plan and organize theoretical as well as practical computer classes for students. Show less

Teacher

• Jan 1997 - Jun 1999

During my early professional career days, I led classroom instruction in basic computer keyboard and internet usage, Instructed students in design application and computer-aided drafting fundamentals, planned individual programs of study to develop student interests and abilities, & Prepared students for MCSA, MCP, and other related Microsoft Related Certification Products during that period. During my early professional career days, I led classroom instruction in basic computer keyboard and internet usage, Instructed students in design application and computer-aided drafting fundamentals, planned individual programs of study to develop student interests and abilities, & Prepared students for MCSA, MCP, and other related Microsoft Related Certification Products during that period.