Experience

IncubXperts

• India
• Software Development
• 1 - 100 Employee

• Sr. Business Analyst

  • Sep 2021 - Present



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Contract Specialist

  • Jan 2007 - Nov 2020

  I worked as part of Business Management Support Services (Group Functions IT). The project was aimed at enhancing effective Resource and Cost Management (RCM) and reporting. I worked as a Project Manager of Workforce Management team in BM Support Services for Group Functions IT. My responsibilities : 1. AOP – Pioneer Headcount Plan: • Uploading AOP in Pioneer • Help ITBM to do the analysis of variance between GPDM and Pioneer 2. Maintenance of MPP: • Analysis of Pioneer Vs Employee Central • Joining and Exits of resources in Pioneer • Analysis of over allocation of resources and take appropriate action • Maintain allocation for Fixed Price resources • Help Hiring Managers to reduce the time gap for hiring process 3. Pioneer Approvals and ITCM Approvals • Prepare weekly Open role request, Work Request and ERF report to review with ITBM / IT COO • Approve / Reject request • Validate ITCM report 4. Accurate Headcount Forecast • Maintain Pioneer in sync with Employee Central, Taleo and GPDM • Renewals Management for Non-Perm resources • Recruitment tracking • Exit Management 5. Measuring and reporting key WFM metrics and controls 6. Analysis of NPP from Pioneer against Fixed Price resources 7. Monitoring of furlough and 220 days, exception handling by coordinating with IT COO and Central team. Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Lead

  • Aug 2002 - Dec 2006

  I worked in Travel Domain, mainly on Hertz Equipment Rental Corporation (HERC) and Air Canada Projects. I lead a team for system maintenance and enhancement which contained Guide team members in Coding, Testing and Implementation, preparation of Functional Requirement and Month End Production Support. I worked in Travel Domain, mainly on Hertz Equipment Rental Corporation (HERC) and Air Canada Projects. I lead a team for system maintenance and enhancement which contained Guide team members in Coding, Testing and Implementation, preparation of Functional Requirement and Month End Production Support.



Patni Computer Systems Ltd

• Software Development
• 1 - 100 Employee

• Software Engineering Team Lead

  • May 1997 - Jul 2002

  I lead a production supprt team for General Electrics Supply, USA on real-time Order Processing and Inventory maintenance system. The system serves GE Supply in their daily branch operations. I lead a development team for the project of Web Enabling Mainframe Order Processing System using BroadVision framework and MQ Series as Middleware. The need for a fast processed order entry tool along with many bottlenecks in the existing order entry system paved way for the development of this project. Show less



Bharat Bijlee Ltd

• India
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Programming Analyst

  • Feb 1996 - Apr 1997

  Analyzed and developed software programs for Bharat Bijlee's in house application of Generating Bill of Raw Material, Order Placing, Shipping Documents of finished goods, Invoicing, Maintaining Financial Accounts. Analyzed and developed software programs for Bharat Bijlee's in house application of Generating Bill of Raw Material, Order Placing, Shipping Documents of finished goods, Invoicing, Maintaining Financial Accounts.