Mayur Joshi
Digital Sales & Ecommerce Specialist at Capcon Ltd- Claim this Profile
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Bio
Credentials
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Advanced Google Ads
LinkedInDec, 2021- Oct, 2024 -
Fundamentals of Sustainable Supply Chains
LinkedInOct, 2021- Oct, 2024 -
Introduction to Web Design and Development
LinkedInOct, 2021- Oct, 2024 -
Advance Google Analytics
GoogleAug, 2020- Oct, 2024 -
Inbound Marketing
HubSpot AcademyApr, 2020- Oct, 2024 -
Fundamentals Of Digital Marketing
GoogleMar, 2019- Oct, 2024 -
Google Ads Search
GoogleFeb, 2020- Oct, 2024 -
Data Science
DataCamp -
Email Marketing
HubSpot -
Google Analytics Beginers
Google
Experience
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Capcon Ltd
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Ireland
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Digital Sales & Ecommerce Specialist
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Jul 2021 - Present
Capcon has been helping companies improve efficiency in their upstream & downstream supply chains since 2002. Initially set up as a maintenance organisation to repair Rollcages, Capcon quickly grew to become a supplier of supply chain solutions for Retail & Dairy alike. Capcon helps companies understand the challenges in their supply chain, particularly the logistics end & the costly nature of these inefficiencies. We take a look at how you currently operate and help you to understand the savings that can be made. Capcon’s success continued with the development of a relationship with our Chinese partners and our partner’s introduction of twenty automated robotic welding machines, to ensure excellent quality & a competitive price. Not only have we developed relationships in the far east but also in Europe. We deal with companies based in Holland, Germany, Poland & Czech Republic & the UK. The introduction of Capcon PSS into the UK market place was swift with the rollout of our e-commerce site and the development of our solutions in the UK. Together with our partners, we aim to produce consistent quality solutions at industry rates. Capcon can provide references on request and case studies to outline how Capcon helped numerous organizations to increase efficiency and reduce costs.
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Abtran
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Consumer Services
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1 - 100 Employee
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Digital Sales & Renewal Associate
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Aug 2020 - Jul 2021
Successfully achieved personal and team sales KPI through outbound/inbound sales strategies and have a proven track record of achieving Sales and Quality KPI. Managed and maintained a structured analysis of target markets, clients, and documentation in the CRM system. Assisted an average of 30 inbound calls daily and established and maintained extensive relationships with clients to maximize retention and client satisfaction with an average of 4.7% call quality rating. Cultivated weekly new and renewal sales business through strategic management of accounts, social media, and prospecting more than (Inbound/Outbound) client phone calls per week. Negotiated and resolved IT complaints, billing inquiries, and customer questions with a high degree of courtesy and professionalism. Successfully built and maintained CRM records (Salesforce, Junifer), sales reports, and opportunities to increase sales optimization and performance within my team. Managed large scale client data with strict GDPR practices. I achieved a successful client retention rate of 90%.
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Markegner
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Advertising Services
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Website Designer & Content Creator
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Mar 2020 - Mar 2021
Markegner (Marketing + Campaigner) is a brand created by me, which is committed to offering my expertise and knowledge to small businesses and startups. Recently developed and managed a Facebook marketing campaign (+1400 active followers gain) for a client and created web marketing content. Publishing SEO optimized blogs in the marketing and technology niche, which initially gets over 3000 search engine, unique visitors to the website each week. Designing and implementing creative marketing strategies to disseminate content.
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Clayton Hotels
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Hospitality
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200 - 300 Employee
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Digital Marketing & Website Administrator
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Nov 2018 - Aug 2020
Successfully developed and managed digital marketing campaign to advertise hospitality products and generate new sales leads on social media platforms (10% CTR and 600% Web traffic). Researched to analyze competitor products and services, and assist with branding and introducing new products to client markets. Created customize proposals and RFPS, and quotes which include prices, contracts, subscription, and other product specification. Successfully maintained PR with existing and new potential clients by communicating through PR calls, emails, social media. Collaborated with business development, marketing, and product departments on the creation of competitive concept proposals. Possess a successful record of lead generation (Organic leads Increased by 34%) and executing client acquisition strategies by email marketing and PPC campaigns.
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University College Cork
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Ireland
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Higher Education
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700 & Above Employee
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Digital Marketing Intern
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Apr 2018 - Sep 2018
As a part of my master's studies, I joined the university college of SEFS as a digital marketing intern for six months. Planned and executed a social media promotional campaign for the targeted program, which resulted in a 17% increase in student applications and gained 30% internet traffic on the website and social media platforms within one month. Created and maintained social media content library for marketing campaigns, Which includes content like videos, flyers, info-graphics. Assisted operation manager and Web administrator in website auditing and content analysis. Successfully created and conducted Ad Hoc marketing research surveys to address and solve issues within a social media marketing strategy.
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Centra
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Egypt
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IT Services and IT Consulting
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1 - 100 Employee
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Sales And Service Specialist
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Oct 2017 - Apr 2018
Successfully delivering retail products sales performance while achieving weekly sales targets. Possess a successful track record of delivering excellent customer service by communicating, helping, and solving customer queries. Performing office administration, retail sales operations, as well as processing stock orders, managing stock inventories, and displaying products. Successfully delivering retail products sales performance while achieving weekly sales targets. Possess a successful track record of delivering excellent customer service by communicating, helping, and solving customer queries. Performing office administration, retail sales operations, as well as processing stock orders, managing stock inventories, and displaying products.
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Sales & Marketing Executive
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Jun 2016 - Jul 2017
Responsible for B2C and B2B sales operations with a proven successful track record of managing product marketing and sales campaigns. Delivering on strong creative responses to complex issues across social media, digital strategy, photoshoots, store design, and designed print of sales/marketing materials, including product photography and brochure. Responsible for delivering excellent customer service through digital channels. Conducted research & analyzing data whilst reporting on KPI’s and identifying new opportunities to diversify the customer base and enter new markets through digital and retail. Provided presentations and product demonstrations to new clients each month. Organized and coordinated various events, the represented company at multiple conferences.
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Hyatt Hotels Corporation
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United States
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Hospitality
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700 & Above Employee
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Administrative Intern
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Jun 2014 - Feb 2015
Successfully managed front office administration, which includes duties like managing customer data, reservation management, currency exchange, answering emails, and phone calls. Responsible for identifying business opportunities, and executing client acquisition strategies by using CRM, social media, email marketing campaigns. Responsible for retail sales operations as well as attending clients in person or by email, social media, and phone calls. Successfully managed front office administration, which includes duties like managing customer data, reservation management, currency exchange, answering emails, and phone calls. Responsible for identifying business opportunities, and executing client acquisition strategies by using CRM, social media, email marketing campaigns. Responsible for retail sales operations as well as attending clients in person or by email, social media, and phone calls.
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Education
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2017 - 2019
University College Cork
Master of Science - Management & marketing, Information Communication Technologies -
2013 - 2016
Indira Gandhi National Open University
Bachelor of Science - BS, Business Administration and Management, General
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