Experience

Petpooja

• India
• Technology, Information and Internet
• 500 - 600 Employee

• Vice President Of Customer Support

  • Oct 2016 - Present

  ~Contributed in building the structure of company's customer support by employing teams and integrating cloud based technology like ZOHO to assist in customer management ~Leading Support Team, Re-onboarding & Renewable Team and Training Team to create a customer friendly support system ~Contributed in building the structure of company's customer support by employing teams and integrating cloud based technology like ZOHO to assist in customer management ~Leading Support Team, Re-onboarding & Renewable Team and Training Team to create a customer friendly support system



Petpooja

• India
• Technology, Information and Internet
• 500 - 600 Employee

• Marketing Executive

  • 2011 - 2016

  ~Managed the company's commission structure with corporate third parties and assisted in understanding their billing methodology for product development ~Lead teams built for ground sales, re-onboarding and customer support ~Managed the company's commission structure with corporate third parties and assisted in understanding their billing methodology for product development ~Lead teams built for ground sales, re-onboarding and customer support