Mayssa Hallak
Head Of Unit at R-Agents- Claim this Profile
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Arabic Native or bilingual proficiency
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English Professional working proficiency
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French Professional working proficiency
Topline Score
Bio
Credentials
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Marketing Communication
International Advertising AssociationJul, 2017- Nov, 2024 -
Commuication skills
TamayyazJan, 2017- Nov, 2024 -
First aid
Lebanese Red CrossJan, 2015- Nov, 2024
Experience
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Rogue Agents
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Lebanon
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Advertising Services
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1 - 100 Employee
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Head Of Unit
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Apr 2022 - Present
• Team management (12 employees): Monitoring and evaluating closely the work of account executives and designers• Project management: delivering all client’s requests according to settled due dates• Ensuring the quality of jobs delivered• Creating and executing marketing strategies for international clients
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Account Executive
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Mar 2019 - Mar 2022
• Created more than 20 pitches in order to recruit new brands• Negotiated and handled more than 50 clients by managing their accounts, discussed their advertising needs, solved any problem and made sure deadlines are met• Lead and briefed a multidisciplinary team of six members from community manager, graphic designers and media planners, to create and execute digital marketing strategies, offline campaigns, activation plans, contests and promotions by meeting the client brief and budget• Managed marketing events and media shootings• Followed up and presented reports on the campaign’s progress Show less
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Community Manager
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Mar 2017 - Feb 2019
• Prepared and executed more than 50 online and offline campaigns along with engaging text, image, and video material• Scheduled media plans for more than 10 clients on different social media platforms • Responded to comments and customer queries in a timely manner
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UNDP
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United States
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International Affairs
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700 & Above Employee
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Communication Assistant
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May 2018 - Jul 2018
• Created more than 10 social media contents • Assisted in 3 field visits and interviewed beneficiaries • Filmed and edited 3 awareness videos for social media platforms • Created more than 10 social media contents • Assisted in 3 field visits and interviewed beneficiaries • Filmed and edited 3 awareness videos for social media platforms
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Vertical Media Services
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Lebanon
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Media Production
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1 - 100 Employee
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Media Planning Intern
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Jun 2016 - Jul 2016
• Conducted radio ratings • Monitored ads on billboards, magazines and newspaper • Worked closely with my supervisor on media plans and monthly reports • Conducted radio ratings • Monitored ads on billboards, magazines and newspaper • Worked closely with my supervisor on media plans and monthly reports
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M&C SAATCHI MENA
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Lebanon
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Advertising Services
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1 - 100 Employee
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Client Services Intern
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Mar 2016 - May 2016
• Prepared competitive reviews • Wrote creative & production briefs • Worked closely with my supervisor on clients’ campaigns • Prepared competitive reviews • Wrote creative & production briefs • Worked closely with my supervisor on clients’ campaigns
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Teleperformance
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Representative
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Oct 2014 - Mar 2016
• Replied daily to more than 200 customers comments and questions on social media platforms • Handled customer feedbacks and questions (Inbound calls) • Processed daily over 150 new orders on e-commerce website • Replied daily to more than 200 customers comments and questions on social media platforms • Handled customer feedbacks and questions (Inbound calls) • Processed daily over 150 new orders on e-commerce website
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Education
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London School of Business and Finance LSBF
Master's degree, Strategic Marketing -
Notre Dame University - Louaize (NDU)
Bachelor's degree, Advertising & Marketing -
Notre Dame University - Louaize (NDU)
Minor, Radio and Television