External Audit Assistant

• Dec 2021 - Present

- Commit to audit scope for each client and assist in the development of annual audit plans. - Visit clients regularly to conduct agreed-upon and planned auditing services. - Ensure procedures, policies, legislation, and regulations are correctly followed and complied with. - Examine and evaluate financial systems and recommend controls to ensure system reliability and data integrity. - Identify if and where accounting and financial processes are not working as they should and advising on changes to be made. - Obtain and evaluate accounting transactions and associated documentation. - Analyze data for deficient controls, duplicated efforts, extravagance, fraud, or non-compliance with laws, regulations, and management policies. - Review data about material assets, net worth, liabilities, capital, income, and expenditures. - Inspect cash on hand, notes receivable and payable, negotiable securities, and canceled checks to confirm records are accurate. - Audit the filing, recording, compiling, and transmitting of financial records. - Audit payroll and personnel records to determine insurance premiums, workers' compensation coverage, liabilities, and compliance with tax laws. - Identify loopholes in the system and recommend risk aversion measures. - Prepare, analyze, and verify annual reports, financial statements, and other records to assess financial performance and facilitate financial planning. - Prepare and present summary reports that reflect audit findings along with relevant recommendations. Show less

Accounting Intern

• Sep 2021 - Sep 2021

- Recording journal vouchers, sales, purchases, expenses. - Recording salaries, NSSF, tax on salaries, and transportation. - Preparing timesheet of salaries. - Reconciliation of suppliers, clients, and banks. - Opening balances and closing balances. - Preparing daily cash report. - Financial statements preparation: Balance Sheet, Profit and Loss Statement, Cash Flow Statement, and Inventory Statement. - Declarations of taxes in Lebanon. - Recording journal vouchers, sales, purchases, expenses. - Recording salaries, NSSF, tax on salaries, and transportation. - Preparing timesheet of salaries. - Reconciliation of suppliers, clients, and banks. - Opening balances and closing balances. - Preparing daily cash report. - Financial statements preparation: Balance Sheet, Profit and Loss Statement, Cash Flow Statement, and Inventory Statement. - Declarations of taxes in Lebanon.

Accounting Intern

• Nov 2019 - Dec 2020

- Data Entry: Recording journal vouchers, receipt vouchers, payment vouchers, bank receipt vouchers, and bank payment vouchers for sales, purchases, expenses. - Stock control - Salaries, Payroll, and NSSF: Preparing timesheet of salaries + recording salaries, NSSF, payroll tax, and transportation. - Account for custom duties. - Reconciliation of suppliers, clients, and banks. - Month-end and Year-end closing. - Disposal of fixed assets. - Financial Statement Preparation and Analysis: Income Statement, Balance Sheet, Cash Flow Statement, Assets and Depreciation Statement, and Owner's Equity Statement. - Income tax calculation and submission. - VAT calculation and submission. Show less

• Jan 2019 - Jun 2019

Mainly in charge of keeping Everythink matrix aligned.HR:Make sure that all Everythink family adheres to our Vision, Mission and ValuesMake sure that all the processes are written, known and approved by all family membersKeep track of all the trainings given to the company staffFollow up on the progress of each individual in the company through one-to-one meetings and with managers on the progress of each of their staffPromote a culture of proper governance in the company Make sure that staffing is sustainable with minimal turnoversCustomer Experience:Make sure we’re providing our customers a unique experience both online and offline.OfflineConduct surveys to check if all customers are happy with what the company is offering (product + experience)Follow up with store managers on all the aspects related to the customer experienceRegulate feedback and take adjustment measuresRegulate the data of the loyalty system (first customers, return rate, patterns.. )OnlineMake sure that the products are clearly visible on all online platforms (Website, Market places like Hi-Cart or Ali Express, and all social media channels)Follow up on the campaigns promoted or done on Social MediaKeep enhancing the website features to enhance the customer experienceEnhancing the website SEO rankingConducting SEM CampaignsPrepare the Social Media strategy with the Marketing Manager and follow up on the KPIs.Prepare, Implement and Follow Up Social Media Calendar Supporting in the Online advertising (newsletter, google ads.. )Products:Follow up on the products calendarResearch next season products Make sure that all the selected products reflect Everythink’s Fun, Smartness and CreativityMake sure that all the products are well-stocked, priced and displayedFollow up on the minimum quantities and the missing itemsFollow up on the sales ratios in the different branchesFollow up on the customers' feedback regarding the products (selection and pricing) Show less

• Jun 2016 - Dec 2018

-Complete store operational requirements by scheduling and assigning employees; following up on work results. -Maintain store staff by recruiting, selecting, orienting, and training employees. -Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. -Achieve financial objectives and initiating corrective actions. -Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. -Ensure availability of merchandise and services; maintaining inventories. -Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.-Manage and motivate the team to increase sales and ensure efficiency.-Manage stock levels and making key decisions about stock control.-Analyze sales figures and forecasting future sales.-Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.-Ensure standards for quality and customer service;-Resolve health and safety, legal and security issues.-Respond to customer complaints and comments.-Organize special promotions, displays and events.-Tour the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues-Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.-Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;-Promote the organization locally by liaising with local schools, newspapers and the community in general. Show less

• Jan 2016 - May 2016

-Greet customers and ascertain what each customer wants or needs.-Open and close cash registers, performing tasks such as counting money.-Maintain knowledge of current sales and promotions, policies regarding paymentand exchanges, and security practices.-Compute sales prices, total purchases and receive and process cash or credit payment.-Help customer make selections by building customer confidence; offering suggestions and opinions.-Document sales by creating or updating customer profile records.-Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.-Recommend, select, and help locate or obtain merchandise based on customer needs and desires.-Answer questions regarding the store and its merchandise.-Describe merchandise and explain use, operation, and care of merchandise to customers.-Ticket, arrange and display merchandise to promote sales. -Make sure the store is clean.-Contribute to team effort by accomplishing related results as needed. Make sureto reach the target with the support of the manager-Place special orders or call other stores to find desired items.-Demonstrate use or operation of merchandise.-Clean shelves, counters, and tables.-Exchange merchandise for customers and accept returns.-Bag or package purchases, and wrap gifts.-Help customers try on or fit merchandise.-Inventory stock and requisition new stock. Show less