Maysoon Ali

IT Support Specialist at Alef Education
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Contact Information
us****@****om
(386) 825-5501
Location
AE
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency

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Bio

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Credentials

  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    May, 2020
    - Nov, 2024
  • Fortinet Network Security Expert Level 2: Certified Associate
    Fortinet
    Jun, 2020
    - Nov, 2024
  • Google Certified Educator – Level 1
    Google
    Jun, 2019
    - Nov, 2024
  • Fortinet Network Security Expert Level 1: Certified Associate
    Fortinet
    Apr, 2020
    - Nov, 2024

Experience

    • United Arab Emirates
    • E-Learning Providers
    • 400 - 500 Employee
    • IT Support Specialist
      • Jan 2019 - Present

    • United Arab Emirates
    • Banking
    • 700 & Above Employee
    • IT Helpdesk Administrator
      • Nov 2016 - May 2018

    • Banking
    • 700 & Above Employee
    • Telesales
      • Oct 2015 - Oct 2016

    • United Arab Emirates
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Nov 2014 - Sep 2015

  • Sudan
    • Sudan
    • Technical Support
      • 2010 - 2014

Education

  • Sudan university for sceince and technology
    Bachelor’s Degree, Electronics Engineering (Telecommunications)
    2003 - 2008
  • Sudan academy for science
    Master of Business Administration (MBA), Business Administration and Management, General
    2012 - 2014

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