Operational Excellence Manager

• Jun 2023 - Present

Assistant Executive Manager

• Sep 2019 - Jun 2023

Administrative Officer

• Oct 2016 - Sep 2019

• Responsible for handling specific projects, planning, managing, executing and evaluating their implementation.• Develops and follows-up on the hospital strategic planning indicators • Follows-up on the hospital operational plan assessment • Develops specific policies and procedures to meet international accreditation bodies requirements • Conducts close monitoring, data collection, data analysis and prepares improvement reports

Data and Reporting Specialist

• Nov 2014 - Sep 2016

Quality Improvement Coordinator

• Jun 2012 - Nov 2014

Develop Policies and Procedures Develop Scope of Services Assess compliance with Accreditation Canada standards Develop valid and reliable indicators based on prioritization criteria to assess the performance Coordinate data collection with the departments Analyze the data and plan quality improvement projects Develop Policies and Procedures Develop Scope of Services Assess compliance with Accreditation Canada standards Develop valid and reliable indicators based on prioritization criteria to assess the performance Coordinate data collection with the departments Analyze the data and plan quality improvement projects

Quality and Risk Management Data Analyst

• Nov 2011 - Jun 2012

Selected valid and reliable indicators based on prioritization criteria to assess the performance Coordinated data collection, monitoring, and evaluation activities. Analyzed data received from the departments with emphasis on trending and tracking and prepared quality management reports Conducted educational meetings with department directors and quality improvement designees for development of performance indicators Participated in committees Participated in the preparation for JCI accreditation and ACHSI accreditation Show less

Acting Manager

• Sep 2011 - Nov 2011

Quality and Compliance Officer

• Feb 2010 - Sep 2011

Performed Audit Visits for Home Health Care CentersPrepared reportsConducted Quality Improvement PlansMeasured processes by indicatorsAssisted in the development of the Medical Social Department Policy & Procedures ManualAssisted in the development of Home Health Care Policy and Procedure Manual

Research Assistant

• Jan 2010 - Jul 2011

Conducted extensive literature reviews Collected and analyzed data Wrote articles Conducted extensive literature reviews Collected and analyzed data Wrote articles

Lab Assistant

• Sep 2007 - Jun 2008

for Clinical Microbiology for Junior Medical Lab students Prepared all agars and broths required for each lab Cultured the required bacteria for the students to use Assisted the students in the lab to complete the assigned procedures Graduate Assistant for Clinical Hematology for Senior Medical Lab students Taught students the morphology of cells in peripheral blood Taught students the morphology of normal and abnormal bone marrow elements Taught students how to do: White Blood Cell differential, Platelet Count, Reticulocyte Count, Test for Sickle Cell Anemia, and Inspection of Blood Film Taught students how to read and interpret results from Coulter Counter Show less

Trainee

• Jun 2006 - Jun 2007

Trainee in laboratory medicine Trained at Clinical Chemistry and Endocrinology, Hematology and Special Procedures, Microbiology, and Parasitology and Urinalysis laboratories Trained at Serology, Blood Banking, Cytogenetics, and Histological Techniques laboratories. Trainee in laboratory medicine Trained at Clinical Chemistry and Endocrinology, Hematology and Special Procedures, Microbiology, and Parasitology and Urinalysis laboratories Trained at Serology, Blood Banking, Cytogenetics, and Histological Techniques laboratories.