Mayra Andrea Muñoz Lucana

CSR Team Leader at Meade Willis
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Contact Information
us****@****om
(386) 825-5501
Location
Peru, PE

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Experience

    • Canada
    • Information Technology & Services
    • 1 - 100 Employee
    • CSR Team Leader
      • Dec 2017 - Present

      Meade Willis Inc is a global B2B, B2C and B2G E-Business and Systems Integration company based in Montreal, Canada. I am in charge of providing technical support assisting companies to integrate their systems and automate their business processes with customized and out of the box cloud solutions. Also, provide daily communication and training 24/7 between trading partners, hubs and our EDI programmers around the world in order to offer a high level of quality technical support when our incoming emails and calls are answered timely and efficiently. As well as, I am in charge of the technical support team management for our LATAM customers located in Peru, Costa Rica, Brazil, Ecuador, Colombia y Chile. Finally, I work as a member/leader of the global technical support team for ongoing projects located in USA, Canada and Europe. Show less

  • Peruvian Biotrade SAC
    • Breña, Lima - Perú
    • Foreign Trade Manager
      • Sep 2010 - Present

    • Peru
    • Higher Education
    • 700 & Above Employee
    • International Business Administration Professor
      • Aug 2014 - Aug 2015

      Teaching the following courses: International Business Courses as International Logistics Member of the International Acreditation of the EAP Administración de Negocios Internacionales, Facultad de Ciencias Administrativas y Económicas de la Decana de América Potencial courses for teaching: Negotiations, Business Etiquette, Import & Export Management, Customs, Consumer Behavior, International Marketing, among others to improve our peruvian supply chain management Teaching the following courses: International Business Courses as International Logistics Member of the International Acreditation of the EAP Administración de Negocios Internacionales, Facultad de Ciencias Administrativas y Económicas de la Decana de América Potencial courses for teaching: Negotiations, Business Etiquette, Import & Export Management, Customs, Consumer Behavior, International Marketing, among others to improve our peruvian supply chain management

    • Commercial Manager
      • Jan 2013 - Aug 2015

      •Recognize Business Opportunities and prepare Business and Strategic Plans for the development of the Commercial Department. •Manage company associations, agreements and Overseas Agents with the World •Handle problem solving, daily operations with capability to be influential and amenable, with expert negotiating skills, efficient presentation and communication skills •Continuously work to strategically expand, preserve and improve the company’s procedures, standards and policies while sticking to business edicts and regulatory guidelines. •Ensure that all stakeholders, such as Administration, Operations, and Finance understand and adhere to contractual obligations; reflecting them accurately •Responsible of financial analysis, cost saving and revenue enhancement measures post acquisition. •Responsible of the optimization of Distribution Channels •Development of Junior Staff within the department. Show less

    • Peru
    • International Trade and Development
    • 300 - 400 Employee
    • English for International Trade Professor
      • Mar 2012 - May 2014

  • S&S GROUP SAC
    • Miraflores, Lima - Perú
    • Jefe de Logística
      • Dec 2011 - Sep 2012

  • USMP
    • Santa Anita, Lima - Perú
    • Tutora de Formación Dual - ICEM
      • Jul 2011 - Dec 2011

    • Netherlands
    • Hospitality
    • 700 & Above Employee
    • Oasis host
      • 2007 - 2008

Education

  • Universidad de San Martín de Porres
    Licenciada en Negocios Internacionales, Comercio Exterior
    2006 - 2011
  • Universidad Nacional Federico Villarreal
    Bachelor's degree, Teaching English as a Second or Foreign Language/ESL Language Instructor
    2008 - 2011
  • Gwinnett Technical College
    TOEFL Prep Certification, Teaching English as a Second or Foreign Language/ESL Language Instructor

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