Experience

Patelco Credit Union

• United States
• Banking
• 700 & Above Employee

• Regional Team Lead

  • Oct 2020 - Present



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Personal Banker

  • Jun 2016 - Jul 2020

• Lead Teller

  • Jun 2014 - Oct 2016

• Bank Teller

  • Nov 2012 - Jun 2014



Armed Forces Bank

• Supervisor

  • May 2009 - Oct 2012

  Assigned teller duties and work schedules. Trained tellers in customer service and banking procedures. Responsible for teller staff development. Balanced cash items daily. Implemented procedures to improve performance of tellers. Dealt with customer issues. Responsible for adherence to bank’s operational compliance and security policies and applicable state and federal laws. Ensured supply of money for branch’s needs based on legal requirements and business demand. Achieved monthly goals for opening accounts and products Show less



Bank of the West

• United States
• Banking
• 700 & Above Employee

• Customer Service Representative

  • May 2007 - May 2009

  Processed Customer/ATM/Night Drop Deposits Cashed Checks/Savings Withdrawals Processed Consumer Loan Payments Handled Filing (Signature Cards/Reports) Familiarized self with product knowledge Enhanced my customer service skills Answered telephone and screened calls Balanced figures Filed and typed documents Operated a ten-key adding machine Familiarized self with Photocopier and fax machine Researched information Perfected organizational skills Processed Customer/ATM/Night Drop Deposits Cashed Checks/Savings Withdrawals Processed Consumer Loan Payments Handled Filing (Signature Cards/Reports) Familiarized self with product knowledge Enhanced my customer service skills Answered telephone and screened calls Balanced figures Filed and typed documents Operated a ten-key adding machine Familiarized self with Photocopier and fax machine Researched information Perfected organizational skills