Experience

Legacy Ford Of Mcdonough, Inc.
• United States
• Retail
• 1 - 100 Employee
• Sales Specialist

  • Apr 2021 - Present


Fifth Third Bank

• United States
• Civic and Social Organizations

• Personal Banker II

  • Apr 2019 - Present

• Personal Banker II

  • Apr 2019 - Jan 2020

  Personal Banker II, 2019-2020, Fifth Third Bank, Roswell, GA● Assessed our customer financial needs, to build a thorough customer profile while identifying current and future financial needs. Promoted customer satisfaction with professionalism.● Maintain an in-depth knowledge of retail consumer and small business products, services and recommended appropriate solutions using our value proposition.● Proactively build my book of business by cross-selling and setting appointments for periodic financial reviews. Processed, prepared and monitored loan and credit applications.● Engaged in outside business sales activities, off-site presentations, business sales calls to grow our Membership Advantage program. Conducted in community financial literacy classes.● Established close working relationships with Business Partners, i.e., (Mortgage, Small Business, Commercial and Investment.● Exceeded and met customer experience and individual/team production goals.● Provided guidance to CSR’s with respect to the sales and referral process.● Handled operations, in the absence of the FCM. Show less


First Citizens Bank
• United States
• Banking
• 700 & Above Employee
• Banking officer and Executive Assistant

  • May 2017 - Mar 2018