Experience

KEY WEST ORTHOPEDICS, P.A.

• United States
• 1 - 100 Employee

• Physician Practice Clinical Services Coordinator

  • Apr 2000 - Present

  * Directed patient flow during practice hours, minimizing patient wait time. Obtained vitals for patients and accurate medical history. Thorough understanding of insurance, costs, and reimbursement rates. * Helped physicians examine and treat patients by assisting with instruments,surgical procedures, injections, ultrasound, cast removal, suture removal, bandage changes, and application of all durable medical equipment.Assisted physician with writing diagnostic orders , surgery orders, and medical prescriptions.* Responsible for application of wound vac and dressings changes. Taught patient education on how to operate wound vac.Ordered and supplied cryocooler for patients after surgery along with patient education on how to operate. * Responsible for taking radiographic images of specific parts of a patients body, while maintaining a thorough understanding of imaging equipment and X-ray procedures and interacting with patients in a professional manner. Maintained occupational exposure records for state inspection. As well as maintained diagnostic imaging equipment to meet state requirements along with keeping bio hazard records. * Ordered all durable medical supplies, medical equipment, and pharmaceuticals for injection therapy. Negotiated with suppliers, took inventory, and understand reimbursement costs. * Obtained all prior authorizations for injection therapy, physical therapy, diagnostic imaging, bone stimulator, and any other procedures needed.* Coordinate surgeries, post op care and Coordinate all paperwork for physician and facility for surgery to be performed. Made sure patient had medical clearance, labs, x-rays, and ekgs performed as needed. Obtained prior authorizations. * Served as a liaison between patient with their attorneys, work comp adjusters, and nurse case managers to make sure patient received all necessary treatment needed.



State of Texas

• Government Administration
• 700 & Above Employee

• Social Worker

  • Sep 2009 - Feb 2014

  Performs complex (journey-level) eligibility determinations for social services programs.Work involves coordinating the review of eligibility files, interviewing clients, documenting client information, determining benefits, verifying case data, explaining program benefits and requirements, and resolving problems and complaints.Counsels clients on social services programs, related laws, tax issues, and other state and federal regulations.Reviews suspected fraud cases and makes referrals to investigators.



Walgreens

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Sep 2007 - May 2008

  Closely work with the Store Manager to develop overall store strategies and tactics to achieve sales, service, and operational performance goals.Responsible for developing talent, providing positive and constructive feedback, and appropriate coaching and counseling.Lead, motivated, and inspired associates to create a customer-centric environment resulting in a memorable and positive customer experience.Building customer retention, strong relationships, and brand awareness and loyalty.Accountable for day to day operations, including accounting, scheduling, inventory control, and assisting Pharmacy as needed with filling prescriptions and patient care.